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| 9 min read

Guide to MSP Contracts

The most valuable part of your MSP may not be apparent at first glance. Clients may sign up with your firm based on your staff’s technical capabilities and the tools that allow them to deliver quality service. But those

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| 3 min read

Prepare Your Clients and Yourself for Power Outages

With severe weather conditions causing power outages with increased frequency, it makes sense for businesses to take proactive steps to protect their operations. MSPs have an important role to play in this process, since businesses commonly look to their MSPs to help them survive a power outage.

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| 1 min read

MSP360 RMM Named a Finalist for CRN’s 2021 Tech Innovator Awards

CRN has named MSP360 RMM as a finalist for the CRN’s 2021 Tech Innovator Awards in the MSP/MSSP Platforms category.

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| 3 min read

Protecting Backups From Ransomware: What MSPs Can Do

It would have been hard to miss the rapid rise in ransomware attacks hitting businesses of every size. Over the past year, attacks have crippled hospitals, schools, government organizations and more. What’s more, high-profile attacks have hit major national infrastructure or supply chain organizatio

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| 3 min read

3 Ways to Simplify Patch Management for MSPs

When a customer turns care of their environment over to a trusted partner like a managed services provider (MSP), they’re looking for them to take care of some of the most critical elements of their environment, such as patching.

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| 4 min read

Patch Management Documentation Program That Will Enhance Your SLA

Patch management might seem like an unnecessary process, until the very first patch deployment goes wrong. When your production environment is affected, the downtime is critical for the whole company. And it becomes even more critical if your MSP clients are affected and your SLA obligations and you

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| 3 min read

New Backup Format, GFS, Restore Verification in MSP360 Managed Backup

We have been working hard for the past months and are happy to announce that the new MSP360 Managed Backup 5.2 is finally here! This massive milestone release introduces the new backup format, which allows for a number of amazing features.

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| 4 min read

How to Easily Set Up Remote Desktop Connection on Windows

Only a couple of years ago, we couldn’t imagine remote work being that common. Both businesses and individuals now enjoy the opportunities it offers. If you need something from a remote computer, it’s not necessary to get it

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| 5 min read

News You Might’ve Missed. September 2021

What’s new this month in the news for MSPs? Storage capabilities extended by Google Cloud providing more choices for data replication; ‘OMIGOD’ Microsoft Azure weaknesses show users vulnerable to attackers; REvil cybercriminal gang back on the dark web; and more.

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| 4 min read

Guide to Vendor Risk Assessment

There are several types of vendor-related risks that you should be aware of. And although the risk of being compromised due to a successful hack of your vendor or partner is certainly possible, it is among the least probable on

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| 3 min read

What MSPs Should Know About Zero-Day Exploits

When it comes to protecting clients from cyberattacks, a zero-day exploit can be an MSP’s biggest enemy. A zero-day is a computer software vulnerability that remains undetected by either the vendor or the user until it is activated by the attackers.

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