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| 2 min read

What MSPs Should Know About the Global Chip Shortage

It’s been hard to miss the semiconductor chip shortage happening around the world, having impacts on global supply chains and making it difficult to find laptops, phones, cars, and other smart devices in stores.

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| 6 min read

News You Might’ve Missed. January 2022

What’s new this month in the news for MSPs? Flexible instances for high-performance computing workloads launched by Amazon; 12-year-old vulnerability in a Linux system tool gives hackers root privileges; new warning to NAS users from QNAP on DeadBolt ransomware; prepare for data-wiping cyberattacks

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| 2 min read

How MSPs Can Avoid Vendor Lock-In

When it comes to choosing the right products and services, having maximum choice and flexibility is key. However, vendor lock-in factors can prevent managed services providers (MSPs) from realizing the full potential of their business by choosing the best providers.

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| 3 min read

The 3-2-1-1-0 Backup Rule: Extend Your Backup Security

The number of cyberattacks is constantly growing; they happen more and more often, and hackers are inventing more and more methods to reach companies’ sensitive data in order to make profit from it. The Gartner experts predict that by 2025,

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| 1 min read

Amazon S3 Glacier Instant Retrieval Storage in MSP360 Managed Backup

MSP360 Managed Backup 5.7 is here! With this release, we are happy to announce that Amazon S3 Glacier Instant Retrieval is now supported in MSP360 Managed Backup.

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| 4 min read

Disaster Recovery Challenges for SMBs

Some say that disaster recovery is not that different from backup. Others try to implement a “set it and forget it” backup and disaster recovery solution. And both of these positions are a great way to lose corporate data. Why?

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| 4 min read

How to Promote Your Tech Team

For small managed services providers, there's typically no need to think about a promotion plan or implementing a tiered structure in their teams. Everyone does everything they can to solve the client's problem. And sometimes, there&

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| 4 min read

Considerations When Hiring Remote MSP Employees

Before the pandemic, there was a never-ending debate concerning whether or not, as an MSP, you should hire remote employees. Some said that remote employees are less willing to communicate with the rest of the team, so they are difficult to onboard and less effective during working hours.

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| 4 min read

VPN Management Best Practices for All Situations

VPNs, or virtual private networks, are trending more than ever with the rise of remote work. But how can a managed service provider take full advantage of what VPNs offer? The needs may be many, but they all boil down to two very common factors – accessibility and security.

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| 3 min read

How MSPs Can Improve Cybersecurity Awareness Training in 2024

When it comes to reducing cybersecurity risk, the human element is key. All it takes is a single click on a malicious link or an accidental download of an infected file and an attack can begin to spread across an entire organization.

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| 3 min read

The Five Largest Ransomware Attacks of 2021 Explained

2021 was a banner year for ransomware, which is a type of malicious software that encrypts files, disrupts the operations of companies, and asks for a ransom in exchange for the release of the data. Attacks have devastated companies of all shapes and sizes, and crippled hospitals, fuel pipelines, fo

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