With the recent release of MSP360 RMM, we've added a public RMM API.
MSP360 RMM data that used to live only inside the MSP360 Management Console can now flow into the systems your team already runs – custom dashboards, PSA platforms, and BI or reporting tools.
We’ve enhanced Microsoft 365 Backup and Google Workspace Backup configuration to improve the overall setup and management experience.
This release includes a new domain setup and management wizard to make the onboarding easier, minimize administrative tasks, and simplify everyday backup management.
Any comprehensive Google Workspace Ransomware Recovery Guide will highlight a critical paradox: Google Workspace has built more native ransomware defense into its platform than most cloud suites, which is exactly why its vulnerabilities are so easy to miss. As of March 2026, Google's AI-powered ransomware detection and bulk file restoration for Drive are generally available. This updated detection model reportedly catches 14 times more infections than its beta version. However, while these built-in tools are useful and real, they do not replace a true data backup.
With the recent release of MSP360 RMM, we've added a public RMM API.
MSP360 RMM data that used to live only inside the MSP360 Management Console can now flow into the systems your team already runs – custom dashboards, PSA platforms, and BI or reporting tools.
We’re excited to announce that MSP360 is currently working on local storage support in its Microsoft 365 backup and Google Workspace backup solution.* Continue reading
In release 4.9, MSP360 updates Microsoft 365 backup and Google Workspace backup, and introduces shared mailbox licensing that aligns directly with Microsoft’s model. The update removes unnecessary backup licensing for shared mailboxes that Microsoft itself allows to operate without a license, improving MSP360 pricing transparency.
Backup Exec has officially entered its end-of-life phase and many are left scrambling for the best Backup Exec alternative. Cloud Software Group ended sales on March 31, 2026. Full end of life hits on April 30, 2029 – which means you still have time, but not the kind that lets you ignore this till Q4 2028.
We surveyed over 150 MSPs throughout the globe to understand how the managed backup landscape is changing. The findings show what clients expect from a modern service, what challenges MSPs face when scaling their backup offering, and which practices lead to stronger outcomes.
MSPs play a crucial role in ensuring the smooth functioning of IT systems for their clients. Here at MSP360, we understand the importance of routine maintenance and monitoring in maintaining optimal performance and security. That’s why we’ve outlined the key tasks MSPs should perform and the importance of each workflow to help MSPs deliver top-notch IT support.
As a company founded in 2008 to provide managed services for Linux and Windows servers, PLSS Soluções has plenty of experience in performing backups. But what it lacked until switching to MSP360 was a backup solution that not just kept clients' data safe, but also helped PLSS Soluções pursue its business goals of higher profit margins and stronger brand awareness. Continue reading
For many MSPs, the ability to be flexible, and to cater to each client’s unique requirements, is essential for business success. Every customer is different, and each one may require different services and tools. Continue reading
If you’re an MSP who provides managed backup services, your worst nightmare probably goes like this: A client experiences a disruption and needs data restored. But when you go to perform the restoration, you discover that you can’t, because the data wasn’t backed up properly – even though your backup tools told you it was. Continue reading
Join us for the latest MSP360 webinar, where we'll discuss recent updates to MSP360 Managed Backup.
Automation should make your life easier. But for many MSPs, it's done the opposite. The real challenge isn’t whether to automate, but what to automate and what should stay firmly under human control. Watch our webinar to find the right balance.
This webinar will explore the findings of MSP360’s ‘2025 State of Managed Backup Survey’ that captures what your peers are experiencing right now. You’ll learn where other MSPs are struggling with backup and recovery, what’s working, and how organizations like yours are adapting their service strategy to stay ahead. Continue reading
