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| 2 min read

Introducing Updated Web-Based Remote Access

We are pleased to inform you that significant enhancements have been made to web-based remote access. The latest update includes some vital features, including clipboard sharing, multi-monitor and remote sound support.

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| 3 min read

What SNMP Monitoring Is and How It Works

What SNMP Is The Simple Network Management Protocol (SNMP) is used to monitor the data of devices on a network. With its help, you can collect data about your equipment in order to prevent any issues with devices.

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| 1 min read

Introducing Connect 3.3

We’re happy to announce that Connect 3.3 is now available, with improvements that will make your experience with MSP360 Connect even better!

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| 1 min read

Introducing Free Web-Based Remote Access (Beta) For Backup Users

We are pleased to announce that backup users can now use web-based remote access (beta) for free! This feature is included in the backup license. This means you no longer have to pay for a separate remote access tool to

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| 1 min read

6 Ways Remote Monitoring Management Software Can Benefit Your Business

Remote monitoring and management (RMM) solutions are designed to simplify the management of IT infrastructure and allow teams to monitor and manage computers remotely. These solutions are extremely useful for almost any business, as they can significantly increase the performance of computers, preve

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| 3 min read

Introducing MSP360 RMM 1.5

Starting with version 1.5, MSP360 RMM goes to a new level by adding Linux support, new RMM policies for Windows patch management, and SNMP monitoring. Thus, MSP360 RMM now has extended support for Windows, macOS, and Linux devices.

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| 1 min read

Introducing Web-Based Remote Access (Beta)

We are pleased to announce that web-based remote access (beta) is out! You can now establish a remote connection via a browser directly from the MSP360 console without having to install the MSP360 Connect application on the computer from which

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| 2 min read

The Difference Between Attended and Unattended Remote Support

Remote desktop solutions are used everywhere – from remote work and learning to remote IT support. Using a remote desktop tool, you can connect to remote computers and solve many problems from anywhere.

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| 4 min read

Introducing MSP360 RMM 1.4

We’re excited to announce that, starting from version 1.4 MSP360 RMM has become even more powerful, with support for macOS, scheduled RMM tasks, a PowerShell Script Library, and an RMM alerts history page.

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| 1 min read

How to Avoid and Recover from Remote Access Scams

Every day, many people around the world become victims of cybercrime. Fraudsters use various methods to convince their victims to grant access to their computer in order to steal their confidential information, personal data, credentials and, of course, money.

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| 4 min read

Mobile Remote Support App: Easy On-the-Go Solution for MSPs and ITs

Mobile devices have become an integral part of our lives – both personal and professional. Many issues require our personal presence near the computer because mobile phones have not yet become a full-fledged replacement for computers.

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