Blog Articles
Read MSP360’s latest news and expert articles about MSP business and technology
MSP360 Standalone Backup

How to Send Diagnostic Information with MSP360 Backup

How to Send Diagnostic Information with MSP360 Backup

Sometimes it takes a lot of time to understand what the issue with your backup is and what has caused it. This is when diagnostic log helps dramatically. With MSP360 Backup, you can easily send us the diagnostic information.

How to Send Diagnostic Information with MSP360 Backup

1. Run MSP360 Backup, go to Tools| Diagnostics.

tools_diagnostic2. In the "Diagnostic" dialog, specify your name, email address, and problem description. Then hit Send to Support.

send_to_support

 

MSP360 Backup
An affordable and secure backup solution that works on all major platforms, including Windows, Linux, Mac, Hyper-V, and VMware.
New call-to-action
Managed Backup icon