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| 4 min read

Managing IAM Permissions: AWS vs Microsoft Azure vs Google Cloud

All of the major public clouds offer identity and access management (IAM) tools. The exact nature of the various cloud IAM tools varies, however. So do their names. This article clarifies that issue by comparing the identity and access management

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| 1 min read

MSP Voice Episode 12: Ryan Day from ITR America

In this episode, Doug interviews Ryan Day from ITR America. ITR is not an MSP company but a seller/supplier of parts for heavy equipment. Ryan had to transition ITR from a disparate IT operation to one that operates like

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| 1 min read

MSP Voice Episode 11: Best of Internet

This week we are running a shorter episode of MSP Voice – only Best of Reddit and the most interesting from the web.

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| 2 min read

Purchasing MSP360 Products on the AWS Marketplace

Apart from our website, MSP360 products can be purchased on AWS marketplace. Read on to learn more about the pricing model and licensing details.

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| 2 min read

MSP360 Backup for macOS & Linux Now Supports Amazon Linux 2

MSP360 Backup for macOS & Linux now supports Amazon’s latest release of their Linux distribution — Amazon Linux 2.

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| 1 min read

Introducing MSP360 Backup 5.9.2

MSP360 Backup 5.9 receives a minor update that brings complete support for VMware’s latest release of vSphere.

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| 4 min read

SQL Server 2008 Backup Guide

Microsoft SQL Server 2008 is still one of the most popular corporate database engines, and it has a lot of backup types supported. Let’s briefly remember all of these backup types and find out how to perform the most

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| 4 min read

Penetration Testing as a Service: Should MSPs Conduct Security Testing?

If you’re a managed service provider (MSP), your clients might ask your company to conduct penetration testing. Should you be ready to do so? And why is providing penetration testing in the best interests of an MSP? Let’s take a look.

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| 3 min read

On-Demand vs Break/Fix vs Managed Services

Nowadays everyone in managed services space knows that MSP is a better operating than break/fix or on-demand. But why actually? Let’s find out.

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| 1 min read

MSP Voice Episode 10: James Vickery, Benchmark365

James is the CEO of Benchmark 365, a private label helpdesk for Managed Service Providers. James is also the owner of I Know IT, an MSP he started in Sydney, Australia in 2003. In this episode, we discuss James’ experiences and also spend a good amount of time discussing the pricing of services.

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| 1 min read

MSP360 Doubles the Leadership in G2 Crowd’s Summer 2018 Backup Grid

Thanks to a sustainable positive feedback from our customers, MSP360 achieved a Leader on the Summer 2018 Backup Grid Report. That’s two in a row, counting our Spring Leadership.

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