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Introducing MSP360 Remote Desktop Quick Support

Introducing MSP360 Remote Desktop Quick Support

We're excited to announce a lightweight version of MSP360 Remote Desktop — MSP360 Remote Desktop Quick Support. Read on to learn more about our latest product.

Introduction

As you already know, MSP360 Remote Desktop essentially works as follows: the software is installed on 2 PCs: the source and the target. Upon launching, both computers are registered in our own proprietary system that allows an effortless connection. One of the two computers initiates a remote desktop connection to the other computer and, once permitted, can operate the target computer and converse with the user on the opposite end.

Suppose you have an emergency and need to immediately connect to somebody without going through the hassle of installation and granting administrator rights. For this purpose, we have designed MSP360 Remote Desktop — your one-click solution for remote management.

MSP360 Remote Desktop Quick Support

MSP360 Remote Desktop Quick Support is a lightweight version of MSP360 Remote Desktop that allows you to initiate a remote session without product installation and granting administrator rights on the target workstation. Just download the app, launch it, and then share your computer ID and PIN with the other party. Here's how it looks:

MSP360 Remote Desktop Quick Support

The rest of the process is identical to the regular Remote Desktop.  You can interact with the target user via text or voice chat, control their computer, etc.

Note that Remote Desktop Quick Support works independently of the regular Remote Desktop.

Conclusion

MSP360 Remote Desktop Quick Support can be a convenient extension of the regular Remote Desktop that enables users to share their screen by downloading and launching a single file with no installation required. Feel free to download MSP360 Remote Desktop Quick Support and share your feedback in the comment section below.

MSP360 Managed Remote Desktop

Feel free to test-drive our new MSP360 Managed Remote Desktop oriented towards Managed Service Providers

  • Extensive management capabilities
  • New Statistics page
  • Deploy Helper feature