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| 5 min read

How to Define the Bundle and Not Overengineer Things

Your managed IT bundle is the cornerstone of your business. The bundle comprises software and hardware solutions, services, prices and other conditions of your services. The core of your bundle and the pricing will be the same for most customers.

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| 5 min read

MSP Cost-Cutting Guide

According to the global payments network Veem, 81% of small businesses in the US are expecting an economic slowdown over the next 12-16 months. In times like these, cost-cutting becomes one of the top priorities for all businesses, including managed IT providers. In this guide, we will overview five

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| 4 min read

MSP’s Guide to Procurement as a Service

Are you an MSP looking for an additional revenue stream? If so, offering procurement as a managed service might be just what you need. While this type of offering falls a bit outside the box of traditional managed services, it

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| 1 min read

End of Support for Specific Cloud Storage Providers

Starting from December 1, 2020, MSP360 Managed Backup will no longer work with the following cloud storages:

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| 5 min read

News You Might’ve Missed. 21 – 25 Sep

What's new this week in the news for MSPs? Microsoft extends Azure Arc's hybrid cloud abilities; Google adds Anaplan's business planning tools to its cloud offerings; US DHS Cybersecurity and Infrastructure Agency issues warning

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| 3 min read

Are Technicians or Businesspeople Better MSP Owners?

To succeed in the MSP business in today’s world, an MSP owner must have several different skillsets and be able to hone them regularly. No matter their background, MSP owners must be able to understand both business and technology. If they don’t, the likelihood of failure is quite high.

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| 5 min read

7 Steps to Mastering SOPs

A standard operating procedure, or SOP for short, is a step-by-step document that comprises workflows, frameworks, and procedures that are taken as the standard for your managed IT services. SOPs are a common instrument for most MSPs wanting

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| 5 min read

RMM: What MSPs Need to Monitor

As an MSP, you know that remote monitoring and management (RMM) tools will make your life easier by allowing you to oversee and manage devices from a remote location. But which devices, exactly, should you be managing with RMM solutions?

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| 4 min read

News You Might’ve Missed. 14 – 18 Sep

What’s new this week in the news for MSPs? Peculiar Linux malware targeting VoIP switches; universities under new ransomware attacks; SunCrypt ransomware hits University Hospital in NJ; Google Advanced Protection users now get scans for malicious files; and Equinix hit by NetWalker ransomware Let’s

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| 5 min read

Top 20 Free SMB Productivity Tools For Your MSP Clients

As the managed services market continues to develop, it becomes increasingly important for MSPs to find ways of setting themselves apart from their competitors. Up to now, most MSPs have chosen to win clients over by increasing the value of their products through competitive pricing and product bund

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| 4 min read

MSP Risk Management Guide

It is easy to say that you need to evaluate your risks, control and mitigate them and, if anything bad happens, perform damage control, overview the situation and make appropriate changes. All that sounds great, but what is “risk” exactly? And how do you make risk management a part of your value-bas

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