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News You Might’ve Missed. 07 – 11 Sep

News You Might’ve Missed. 07 – 11 Sep

What's new this week in the news for MSPs?
Confidential computing forKubernetes workloads expanded by Google; DOD says JEDI still to go to Microsoft; AWS leads again in latest Gartner report; 186,000 customer records stolen from Australian state government agency; Cygilant suffers NetWalker ransomware attack; and Connecticut school openings impacted by ransomware attack. Continue reading

Technician Onboarding

New MSP Technician Onboarding

New MSP Technician Onboarding

The successful onboarding of a new hire depends as much on the hiring party as it does on the new employee. When employees don't fit, it costs irreplaceable time and money. Using proven onboarding processes can help prevent this from happening. Keep reading to learn about the technician onboarding process and get the proven onboarding techniques that will help you to land a new MSP employee successfully. Continue reading

MSP Business Plan

How to Create an MSP Business Plan

How to Create an MSP Business Plan

Some MSPs will tell you that you should not waste even a minute of your time creating a business plan while your business is only a project. Other, more mature managed IT providers will tell you that, unless you have to secure funding from a partner or investor, an MSP business plan is - you guessed it - a waste of time. Continue reading

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News You Might’ve Missed. 31 Aug – 04 Sep

News You Might’ve Missed. 31 Aug – 04 Sep

What's new this week in the news for MSPs?
Azure Spring Cloud launched by Microsoft; AWS debuts Rust language Bottlerocket for Linux containers; Emotet new Red Dawn malware dangerous, say researchers; New Qbot trojan launches Microsoft Outlook threads; and Tesla cybersecurity ransomware attack prevented. Let's see what it's all about. Continue reading

Starting an IT department from scratch

Starting a New IT Department from Scratch: Where to Begin

Starting a New IT Department from Scratch: Where to Begin

Starting an IT department from scratch may not seem like a common occurrence these days. But it happens. You may find yourself hired as an IT engineer for a small company that has no formal IT department in place, leaving it up to you to create one. Or, you may join a company that previously used a third-party IT provider or MSP, but has now decided to migrate to an internal IT strategy. Continue reading

Successful MSP Business

How to Build a Successful MSP Business

How to Build a Successful MSP Business

Many MSP owners struggle with building their businesses when they’re focusing on improving the wrong aspects of their operations.

The key to growing a successful business is always to enhance what matters to your customers. By doing so, you put yourself in a better position to make the right decisions more easily when the pressure is on. Continue reading

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