Remote monitoring and management software sits at the center of day-to-day service delivery for many managed service providers. It shows technicians what is happening across customer environments, helps them patch and configure endpoints, and supports remote troubleshooting. As device counts grow and customers expect faster resolution, those routine capabilities directly affect technician capacity and service quality.
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How MSPs Can Minimize COVID-19 Disruption for Businesses
COVID has had a disastrous effect on the workforce, with millions of people losing their jobs this year. Industries all across the world are deeply disrupted and businesses have been forced to pivot and resort to unique strategies in order to succeed. One way businesses can minimize the effects of this disruption is by investing in an MSP provider that can help with long-term survival. Continue reading
MSP360 Backup License Upgrade Guide
If you own a license of MSP360 Backup and need to extend its functionality, there’s no need to buy a new license. You can upgrade the existing one on our website just by paying the difference. To do this, follow these instructions.
News You Might’ve Missed. 22 – 25 Mar
What's new this week in the news for MSPs? Acer in REvil ransomware attack; Black Kingdom ransomware targeting Microsoft Exchange servers; Stratus Technologies hit by ransomware; and Sierra Wireless in a ransomware attack. Continue reading
Backup Plan: The Ultimate Guide to Saving Your Data
A complex backup procedure requires a solid backup plan. GitLab.com, a multi-million dollar company, learned this the hard way after losing more than 300GB of data due to a failed backup procedure. Continue reading
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News You Might’ve Missed. 15 – 18 Mar
What's new this week in the news for MSPs? Azure made more resilient with more zones by Microsoft; network security devices are the target of a new botnet; SolarWinds hackers stole source code, says Mimecast; and the FBI says Pysa ransomware attacks on education are increasing. Continue reading
Understanding Microsoft 365 Shared Responsibility Model
Businesses frequently turn to SaaS platforms like Microsoft 365 because they are convenient. They eliminate the need to deploy and manage software on your own servers. That doesn’t mean that SaaS solutions free you from having to manage security. Although SaaS providers manage some facets of security, they delegate many security-related matters -- especially related to data protection and security - to their customers through a shared responsibility model. Continue reading
Reasons and Ideas for MSP Webinars
Some managed IT providers tend to avoid marketing activities. They believe that providing great services is enough to land new clients. While this is partly true, and you will see a couple of new clients a month thanks to your happy customer base, consisting of your friends and business connections, that's still not enough for sustainable growth. Continue reading
News You Might’ve Missed. 08 – 11 Mar
What's new this week in the news for MSPs? Fire destroys an OVH data center; Google launches Mission Critical Services; Qualys data breach related to Accellion; and Chinese hackers target Linux systems with new malware. Continue reading
News You Might’ve Missed. 01 – 04 Mar
What's new this week in the news for MSPs? Microsoft announces new cloud instances and security features; Google launches a cyber-insurance program; Microsoft initiates zero-trust focus for Azure; Exchange servers the target of HAFNIUM 0-day exploits; and DarkSide ransomware hits CompuCom MSP. Continue reading
MSP360 Free Backup Can Now Protect 5 TB Using Amazon S3!
We are excited to announce that the latest edition of MSP360 Free Backup now allows users to protect up to 5 TB of data when using Amazon S3! Continue reading
News You Might’ve Missed. 22 – 26 Feb
What's new this week in the news for MSPs? New mystery malware targeting Macs with Intel and M1 chips; SolarWinds hackers didn't launch attacks but downloaded code, says Microsoft; fake FedEx and DHL emails part of a phishing scam on Microsoft users; and ransomware attack hits Finnish IT services conglomerate TietoEVRY. Continue reading
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