We’re excited to announce that image-based backup is now available in our free backup software! Continue reading
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Top Challenges for MSPs in 2024
While MSPs undoubtedly are looking forward to the new year, they may want to first look back at 2023. Many of the challenges they faced in 2023 are simply rolling over into 2024, and if MSPs aren’t careful, they’re going to fall into the same traps. Continue reading
Cloud Disaster Recovery: Planning and Approaches
For many businesses today, the cloud is an essential component of disaster recovery planning. But integrating cloud-based resources into your disaster recovery strategy can be challenging, because there are so many approaches you can take.
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6 Benefits of Backup as a Service
Backup as a service, or BaaS for short, is an alternative to an on-premises, build-your-own backup solution. BaaS implies offsite backup of your data by a service provider. Typically, it's a centralized tool that allows backup and recovery management and monitoring from a single pane of glass.
In this article, we will define the six core benefits of cloud backup as a service for businesses. Continue reading
Introducing MSP360 Connect (Formerly Remote Desktop) 2.4.1
We are excited to announce the release of version 2.4.1 of MSP360 Connect (formerly Remote Desktop), with new awesome features and performance and usability improvements.
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News You Might’ve Missed. 14 – 17 Dec
What's new this week in the news for MSPs? Amazon launches new tools offering better cloud monitoring; US government software provider SolarWinds hacked; new Windows malware expected to target Linux and macOS soon; and lawmakers expect new cybersecurity bills in 2021.
Let's see what it's all about. Continue reading
Should You Outsource Your MSP Help Desk?
You might already be using an MSP help desk software to manage questions from users and customers, ensuring everything is streamlined and organized. But outsourcing your help desk can prove beneficial for the future growth of your business.
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Guide to SD-WAN Approach
As the pandemic has run rampant across the globe over the last few months, countless companies have made the switch to remote work. Even as the effects of the pandemic begin to slow, it is unclear how many companies will return to in-person work. Continue reading
MSP Master Service Agreement: 5 Essentials It Should Cover
There are several basic documents each managed IT provider should employ. An MSP master service agreement, MSA for short, is one of these, and the first to be set up. This is the agreement that defines the obligations of two parties – you as an MSP, and your client. Continue reading
News You Might’ve Missed. 7 – 11 Dec
What's new this week in the news for MSPs? Amazon adds more services to its marketplace; Netgain victim of a ransomware attack; ransomware attack hits leading electronics firm Foxconn; cybersecurity firm FireEye hacked; and NSA advisory says Russian cybercriminals are exploiting vulnerabilities in VMware. Continue reading
Top MSP Industry Trends in 2024
In this article, we will define four MSP industry trends that will definitely be in great demand in 2024. Also, we will overview the best tips and tricks to boost your sales and marketing in the upcoming year. Continue reading
Top 43 Clients’ Questions MSPs Should Answer
Whether you’re meeting new prospects or dealing with existing customers, you’ll need to answer questions. From pricing to your overall business practices, clients will ask just about everything. Continue reading
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