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| 4 min read

Key Technical Backup Challenges and How to Solve Them

Contrary to what some IT professionals believe, backups are not ”set it and forget it”. You need to plan their execution carefully, and build and set up a solution. You should then expect to have to fix issues from time to time, until your setup is flawless.

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| 2 min read

Meet the New MSP360 RMM

We are excited to announce early access to our very own Remote Monitoring and Management (RMM)!

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| 4 min read

How to Educate Customers About Remote Access

Some of your clients will continue to work from their homes even after the pandemic eventually ends. Many businesses nowadays understand that they don’t need office space, because operational efficiency is not reduced by the fact that most of the workforce is not in the office.

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| 6 min read

News You Might’ve Missed. June 2021

What’s new this month in the news for MSPs? New phishing protection and client-side encryption from Google Workspace; new “Epsilon Red” ransomware targets unpatched Microsoft Exchange servers; ransomware attack forces Fujifilm to shut servers down; and more.

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| 1 min read

Tokyo Region for Wasabi Supported in MSP360 Backup & CloudBerry Explorer

To better serve our customers around the world and provide fast and reliable cloud storage in the APAC region, MSP360 introduced the new Wasabi region support.

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| 3 min read

Does Your BDR Solution Provide Freedom of Choice in Backup Storage?

Vendor lock-in is a thing of the past. It’s all too easy for MSPs today to discover alternative solutions when they’re determined to cut costs, find better support or track down superior products in the market. MSPs should apply the same line of thought to building backup and disaster recovery (BDR)

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| 6 min read

Managed Services Sales Process: What MSPs Need for Success

There’s simply no substitute for the novelty factor in order to generate an “Aha!” moment in whatever you do. Developing a practical sales approach is no exception to this golden rule.

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| 3 min read

Windows Native Backup vs MSP360 Managed Backup

One important step in planning your backup strategy is choosing a backup solution that will fit your needs. It should be compatible with your IT infrastructure and be able to back up all your vital data – not only files and

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| 3 min read

Offering a Cloud-First Bundle Is Key in 2024

Bundling services isn’t a new concept in the IT channel. MSPs have been deploying this pricing strategy successfully for years. But cloud-first bundles, on the other hand, are still relatively new, and many MSPs are struggling with how to offer them.

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| 3 min read

Why You Should Switch from Microsoft RDP to MSP360 Connect

With the number of people working remotely consistently growing, the importance of having a remote desktop solution has grown as well. These solutions have to provide an opportunity to help users in the same way as if the administrator was

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| 4 min read

SLA vs. SLO vs. SLI: The Difference Explained

As a modern-day managed services provider, you should know that the key is not which services or solutions you provide. It is how you deliver your services. This means that, at any given moment and during the whole lifetime of your company, you should strive towards achieving operational excellence.

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