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Guide to MSP Contracts

Guide to MSP Contracts

The most valuable part of your MSP may not be apparent at first glance. Clients may sign up with your firm based on your staff’s technical capabilities and the tools that allow them to deliver quality service. But those are usually not the things investors and finance staff scrutinize the most when they are considering a purchase or proposal. Continue reading

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Prepare Your Clients and Yourself for Power Outages

Prepare Your Clients and Yourself for Power Outages

With severe weather conditions causing power outages with increased frequency, it makes sense for businesses to take proactive steps to protect their operations. MSPs have an important role to play in this process, since businesses commonly look to their MSPs to help them survive a power outage. Continue reading

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Protecting Backups From Ransomware: What MSPs Can Do

Protecting Backups From Ransomware: What MSPs Can Do

It would have been hard to miss the rapid rise in ransomware attacks hitting businesses of every size. Over the past year, attacks have crippled hospitals, schools, government organizations and more. What’s more, high-profile attacks have hit major national infrastructure or supply chain organizations like the Colonial Pipeline, Kaseya, meatpacking company JBS and more. Continue reading

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Patch Management Documentation Program That Will Enhance Your SLA

Patch Management Documentation Program That Will Enhance Your SLA

Patch management might seem like an unnecessary process, until the very first patch deployment goes wrong. When your production environment is affected, the downtime is critical for the whole company. And it becomes even more critical if your MSP clients are affected and your SLA obligations and your reputation are at stake. Continue reading

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How to Easily Set Up Remote Desktop Connection on Windows

How to Easily Set Up Remote Desktop Connection on Windows

Only a couple of years ago, we couldn’t imagine remote work being that common. Both businesses and individuals now enjoy the opportunities it offers. If you need something from a remote computer, it’s not necessary to get it in person; you can access the machine via one of the dedicated services, regardless of how far away it is. Continue reading

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