Learn about OneDrive backup best practices, including multiple methods of backing up OneDrive data, how to automate OneDrive backup, and ways to secure OneDrive backups, such as using immutable backups. This guide also compares the pros and cons of multiple OneDrive backup approaches, including native OneDrive backup tools, manual backup, and the use of dedicated, third-party backup platforms such as MSP360 Managed Backup for OneDrive.
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Remote Deploy Enhancements in MSP360 Managed Backup 5.5
With the MSP360 Managed Backup 5.5 release, we have significantly reworked the Remote Deploy feature to address our customers’ need for simplified backup management at scale. With the changes we introduced, we have made it more flexible, controlled, and transparent. Continue reading
Do You Need to Make Your SLA a KPI?
Achieving operational efficiency in your MSP help desk is unlikely without the appropriate set of key performance indicators. And while KPIs are typically concerned with your team, there is another set of indicators showing your customers how good you are at providing services. These indicators are described in your service level agreement. And here comes the question: Should your KPIs and your SLAs be the same set? Continue reading
Introducing MSP360 Managed Remote Desktop 2.7
MSP360 Managed Remote Desktop 2.7 is here! This update introduces some new useful features. Continue reading
The Importance of Immutability in Your Ransomware Protection Strategy
Ransomware attacks have plagued organizations of all sizes in the past few years, and most business owners around the world are looking to not only prevent an attack but also minimize the impact a successful attack will have on their organization. Continue reading
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Maximize Your QBR Meetings
Oftentimes, managed service providers (MSPs) may view quarterly business reviews (QBRs) as a formality. The reality is that these meetings are a necessary and valuable opportunity for you to check in with customers. They play an important role in your customer service level and customer retention. The QBR is a chance to check your customer’s pulse and an opportunity to demonstrate value, especially as an MSP. Continue reading
Immutability for Wasabi Is Now Available in MSP360 Managed Backup
MSP360 Managed Backup already offers immutability for Amazon S3, which restricts any changes to your data and provides a significant leap forward in keeping your data safe. In release 5.4, we extended this feature to Wasabi storage. Continue reading
Introducing All-In-One CloudBerry Explorer
We're excited to announce that CloudBerry Explorer 6.2 is out. Our strategy is to make CloudBerry Explorer the most robust and fastest cloud file manager in the industry. To align with this strategy, we decided to discontinue some of the redundant functionality and integrate all cloud storage services in a single product. Continue reading
Amazon S3 Glacier Instant Retrieval Storage in MSP360 Backup 7.2.3
Today at re:Invent, Amazon introduced the new archive storage class called Amazon S3 Glacier Instant Retrieval, and we’re happy to announce that it’s now supported in MSP360 Backup 7.2.3 and MSP360 Explorer 6.2.1. Continue reading
How to Stay on Top of Contract Renewals
Cash flow is an issue for many managed service providers (MSPs) as the economy struggles to recover from the effects of COVID-19. The need to maintain cash is more important than ever—and right now, renewals are low-hanging fruit for your business. Keeping up with renewals also promotes engagement with your clients, which can also create more business. Continue reading
News You Might’ve Missed. November 2021
What's new this month in the news for MSPs? New optimized Azure virtual machines from Microsoft; legal pressure allegedly making BlackMatter gang go dark; fake cybersecurity warnings out after hacker accesses FBI server; and Emotet botnet gets resurrected. Continue reading
Guide to Vendor Off-boarding: Checklist Included
There are several reasons why you may need to change your current solutions vendor or discontinue your contract.
First of all, you may have found a solution that fits your needs better, either because of the technological shift your company is experiencing, or because you have found a solution that has outgrown its competition and you think it's worth switching. Continue reading
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