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MSP Business

| 4 min read

News You Might’ve Missed. 24 April-1 May

This week Microsoft enhances Kubernetes features and Red Hat integrations; Amazon launches Keyspaces for Apache Cassandra; a PAAY LLC database exposes 2.5 million credit card transactions online; Microsoft patches a security flaw in Microsoft Teams; and a hacker group is targeting businesses on the

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| 5 min read

Takeaways From 2019 Ransomware Attacks on MSPs

If you are an MSP or use the services of one, you should be aware that the level of cyberthreat for MSPs has increased dramatically over the last year. As we’ve previously pointed out, the range of threat vectors

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| 2 min read

Integrate MSP360 Managed Backup into Your Help Desk Portal with Email

Earlier we had an article on 7 best free and open-source ticket systems for MSPs. Today we want to show you how you can integrate the MSP360 Managed Backup solution with your help desk portal using email.

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| 5 min read

Top 10 PowerShell Commands Every IT Admin Should Know

PowerShell needs no introduction — it’s the configuration management and task automation framework of choice for the Windows environment. It combines the flexibility of a powerful scripting language with the power and speed of the command line to help IT admins orchestrate, automate and troubleshoot

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| 3 min read

Your MSP Goodwill Is The Key to Business Survival

When your customers are struggling, the best thing you can do is be supportive. During challenging times, your customers need you to help them stay afloat by providing them with options instead of roadblocks. If you can accomplish that, you’ll reap the rewards later.

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| 5 min read

8 Multi-OS Environment Security Best Practices

As an MSP, you may find yourself managing IT infrastructures or environments that include a mix of different operating systems. You might be working with Linux and Windows servers at the same time, for example. Or you may be supporting Windows workstations alongside Macs.

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| 4 min read

News You Might’ve Missed. 13-17 April

What's new this week in the news for MSPs? This week Amazon gave the Outposts hybrid cloud service to GovCloud; the U.S. Defense Department's internal watchdog says there was no interference in Jedi bidding; log-in

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| 3 min read

The MSP’s Guide To Vetting Cybersecurity Vendors

As the cybersecurity market grows, it has become increasingly difficult for managed service providers to assess the value of third-party vendors. Typically, MSPs must now assess hundreds of different products, even within a fair niche product category, and each with

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| 3 min read

Want to Keep Your Employees Happy? Ask Yourself These Three Questions

No matter what you do, some employees will never be happy with the decisions you make as a leader, but if you create a more inviting workplace, many of them will show their appreciation for your efforts by being more productive.

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| 4 min read

7 Ideas for MSPs While Working From Home

If you think working from home is a waste of time, think again. You might be missing out on some of the true gems this unique situation offers. Working from an office or going to customer sites can help MSPs stay super-busy, but they may not get a lot done.

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| 3 min read

Not Offering Anti-Phishing Training? Why Not?

With phishing attacks on the rise, businesses of all sizes are falling victim to the proliferation of scammers in today’s world. Assisting your clients with identifying these types of attacks not only protects them from external threat actors but also shows your added value as an expert in the field

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