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MSP Business

| 3 min read

News You Might’ve Missed. 7-10 April

What’s new this week in the news for MSPs? Amazon releases its new application for Windows migrations, Microsoft buys corp.com, a PSA on fake Zoom installers, and phishing scammers are impersonating some prominent government officials. Let’s see what’s going on.

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| 4 min read

5 Common Misconceptions MSPs Have About Data Security

Introduction to Data Security Sometimes, it can feel as if half the job of running an MSP is working as an unpaid cybersecurity consultant to clients. Speak to anyone in the industry, and they can tell you scary stories about clients who wanted passwords disabled, encryption “turned off”, or backups

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| 6 min read

Understanding and Managing Projects for MSPs

MSPs offer two basic types of services: Projects and support. Whereas support services involve ongoing efforts, projects are specific tasks of limited scope — such as the setup of new servers or the replacement of a phone system. Projects require careful planning and scheduling to get right and comp

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| 2 min read

MSP360’s Response to COVID-19: A Message from CEO Brian Helwig

The whole world has changed due to the pandemic. Many companies are making their best to help others to withstand the impact. At MSP360 we are also developing a solution to help our customers. Read on for the official message from MSP360 CEO, Brian Helwig.

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| 3 min read

Are You Selling Your MSP Services on Price or Quality?

MSPs have always faced sales challenges. Overcoming sales objections isn’t something many MSP owners enjoy handling. They’d rather focus their efforts elsewhere. But here’s the good news: MSPs can overcome one of the most common sales objections by simply tweaking their approach to sales.

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| 6 min read

Content Marketing Tips from a Seasoned MSP

Want to get started with content marketing for your MSP business? Keep reading for tips from Thomas Lawrence of Lawrence Systems, a seasoned MSP who has built an extensive content marketing operation. In this article, which is based on an

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| 4 min read

News You Might’ve Missed. 30 March – 03 April

What’s new in the news this week for MSPs? Another week in quarantine and shutdown for many of us. Amazon releases its investigator service for general use, and Microsoft rebrands Office365. Meanwhile, hackers and other breaches predominate. The world is moving ahead, with lots of changes afoot. Let

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| 6 min read

Stop Losing Customers Before It’s Too Late

Imagine that you have just lost a customer. While this is not a reason for an immediate panic attack, customers leave and it’s the reality for every business, this is a sign that not all processes in your managed IT business are running smoothly.

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| 3 min read

How MSPs Offer Cloud Implementation to Customers

Cloud services are shaking up every industry on a global scale. From mid-market to large organizations, the cloud’s popularity is gaining, due to big data, privacy concerns, and other safety and security issues. According to a recent study by

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| 3 min read

4 Books Every MSP Owner Should Read

Like many things in life, reading is oftentimes low on our priority lists, but it shouldn’t be, especially if you’re an MSP owner who’s looking to generate new business.

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| 4 min read

How to Properly Add a New Machine to Your Managed Services

Adding a new PC, endpoint or user is a common task for MSPs. As clients’ business needs change and evolve, they may take on new hires or expand their business portfolio — updates that require adding more machines to their existing network.

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