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| 1 min read

MSP Voice Episode 43 “Plan your Business” with George Monroy

George Monroy is based out of San Antonio, TX. His route to becoming an MSP started out as being a temp at a company. When that company let go all of their temps, he was actually “hired” back as a

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| 1 min read

MSP Voice Episode 42 – “It’s All About Relationships” with Michael Baker

I met Michael at the Robin Robins Sales and Marketing Bootcamp last month in Nashville and he agreed to be my guest on this week’s podcast. Michael is the National Director of Business Development for Atiba which basically means he has a number of responsibilities, including sales and social media.

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| 2 min read

Amazon S3 Glacier Deep Archive Support in MSP360 Backup and Explorer

With Amazon S3 Glacier Deep Archive now available, MSP360 is pleased to announce the release of the latest version of MSP360 Backup, the company’s major product, which now features support for Glacier Deep Archive storage.

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| 1 min read

Introducing MSP360 Connect (Formerly Remote Desktop) 2.1

We are excited to announce performance and usability improvements to MSP360 Connect with the release of version 2.1.

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| 1 min read

MSP Voice Episode 41 – “It’s Not Always About Profit” with Scott Bell

Scott was working in a school and faced a challenge when the school received 400 laptops…how could he get them all set up? He came up with the idea to pool resources from other schools and the idea behind SBTC was born. Unlike many MSPs, Scott runs SBTC as a non-profit.

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| 7 min read

Best Remote Desktop Software for MSPs

Remote desktop software is considered one of the most fundamental resources in the managed IT space. It provides that critical remote link between a service provider’s system and the corresponding client’s PCs. Hence, the whole software essentially acts as the core application for managing IT servic

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| 1 min read

MSP Voice Episode 40 – “Everyone Starts Somewhere” with Tim Taylor

Tim Taylor started in the IT services business 20 years ago working out of the trunk of his car. After a successful IT career, he decided that he wanted to go it alone and since that time he’s built

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| 10 min read

What Is S3 Intelligent Tiering and When Should I Use It?

In the whirlwind of re:Invent 2018, AWS announced a number of new features and improvements, including new database options, S3 Batch operations, and machine learning services.

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| 2 min read

MSP360 Backup for Office 365 Updates: Point-in-Time Restores and More

Today, we’re delighted to introduce a significantly updated version of MSP360 Backup for Office 365. We have listened to your feedback and implemented the features you were asking for — and even a few extra. Below, we explain what’s new in the latest version of MSP360 Office 365 backup solution.

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| 1 min read

MSP Voice Episode 39 – “Security First” with Anton Kioroglo

Last week at the Sales and Marketing Bootcamp put on by Robin Robins I met J. David Sims in person. You may remember him from the HIPAA for MSPs webinar he did for us back in January. David introduced me to his MSP business partner, Anton Kioroglo, who agreed to be on this week’s episode.

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| 1 min read

MSP Voice Episode 38 – “Up North” with Ross Whitmore

Ross Whitmore is running his MSP up in a resort town in Michigan. While the area is small, he’s still managed to carve out a nice niche for himself in providing MSP services for local businesses including hospitality and

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