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| 1 min read

MSP Voice Episode 59 – “Purple Ocean” with Tony Tsao

This week’s guest is Tony Tsao with Purplo out of Vancouver, BC. Tony starts off by explaining his company name (hint: red and blue make purple) and then we jump into the interview.

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| 3 min read

Are You A One-Man Shop? Here’s How To Avoid Burnout

As a one-man shop, you’re managing tickets, sending invoices, providing support, managing servers and monitoring networks — all of which can easily burn you out if you don’t take the time to care for yourself mentally, physically and emotionally.

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| 5 min read

Ubuntu Security Hardening Best Practices

Like most modern operating systems, Ubuntu Linux is designed to be secure by default. However, also like most modern operating systems, Ubuntu can be made even more secure through security hardening.

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| 1 min read

MSP Voice Episode 58 – “The French Connection” with Gilles Gozlan

Gilles is the president of Paris based TeamReso. In business for 10 years, TeamReso has also launched a few other companies including CloudReso (MSP, CloudBackup) and SysReso (customer development).

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| 1 min read

Introducing MSP360 Backup 6.1.1

MSP360 Backup 6.1.1 minor release adds important new features, including: Master password security improvement Storage providers revision Performance improvements.

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| 2 min read

Master Password Feature Improvement in MSP360 Backup 6.1.1

MSP360 Backup 6.1.1 is equipped with the improved master password feature. With a master password feature enabled, all storage credentials, backup and restore plan configurations, settings are encrypted and secured with a signature. Any unauthorized actions will require

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| 4 min read

Top 5 SMB Pain Points Solved by MSPs

Small and medium businesses routinely don’t spend money on IT issues until there is a pain point that can no longer be avoided. They are focused on finding new customers, delivering services and keeping the lights on. For some, the world of software, servers, and networking is far from their comfort

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| 1 min read

MSP360 Exibits at CompTIA ChannelCon in Las Vegas

Meet our team in Las Vegas, Nevada on August 5-7 for ChannelCon, the industry’s big event that connects leading solution providers, vendors, distributors, IT professionals, and media.

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| 3 min read

5 Tips for Choosing Your Vertical

For many MSPs, it doesn’t make sense to try to be all things to all people. Instead, MSPs often choose a certain vertical (or multiple verticals) to specialize in. For instance, an MSP might choose to focus on the automotive, healthcare or real estate industries, to name just a few example verticals

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| 1 min read

MSP Voice Episode 57 – “Residential and Commercial” with Nate Sheen

This week I am joined by Nate Sheen out of the greater Cleveland, OH area. Nate has owned his own MSP, DataCom Technologies, for over 4 years now and having great success by focusing both on residential and commercial customers.

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| 2 min read

Introducing MSP360 Connect (Formerly Remote Desktop) 2.2

We are excited to announce new performance and usability improvements to MSP360 Connect, along with awesome new features, with the release of version 2.2.

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