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| 4 min read

Guide to Network Address Translation

Every intelligent MSP technician has an understanding of the three-letter acronyms that enable networks to function and allow traffic to flow. Network address translation, commonly referred to as “NAT”, is one of them. Without network address translation, traffic would never

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| 4 min read

5 Reasons Why Your Technicians Leave, and How to Avoid It

For you as a managed IT business owner, the tech team is both your main asset and your main cost driver. It's they who solve most of the daily issues and outline and manage new projects. Hence, if

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| 4 min read

IT Project Management Fundamentals

IT project management has grown into a buzzword nowadays. However, you don’t need sophisticated project management during routine operations, since it will make things unnecessarily complex. Nevertheless, there are certain cases when even small teams win from implementing the right IT project manage

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| 3 min read

News You Might’ve Missed. 15 – 18 Feb

What’s new this week in the news for MSPs? Data security in Power BI business intelligence apps see enhancements at Microsoft; Microsoft Azure Firewall Premium public preview out; Doppelpaymer ransomware allegedly strikes KIA Motors America; Clop ransomware attack steals files at Jones Day law firm;

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| 3 min read

Multi-Cloud Backup: Avoiding a Single Point of Failure

If a customer’s backup fails, your customer can lose everything (personnel data, customer information, etc.), unless, of course, you’re avoiding a single point of failure with a multi-cloud backup solution. And if that’s the case, you’re in good hands.

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| 6 min read

Agile MSP: The Concept Explained

A couple of years ago, “agile” was among the top buzzwords in IT. It was so popular, in fact, that it became a synonym for the words ”operational efficiency” and even ”success”. However, not every process can be ”agiled”. In

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| 5 min read

MSP Peer Groups: Do You Need to Join to Succeed?

Peer groups can be a valuable source of information both for a startup managed IT provider and for an already-grown business. There, you can typically find advice regarding your operations, gather templates for documents, and sometimes get discounts for certain

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| 4 min read

News You Might’ve Missed. 08 – 11 Feb

What's new this week in the news for MSPs? Four in the hyper-scale cloud provider market to surpass $115 bn; video game developer CD Projekt S.A. hit in ransomware attack; Ziggy ransomware group shuts down; BazarBackdoor malware

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| 6 min read

Designing a Ransomware Response Plan

Ransomware attacks, which have grown at rates of as much as 350 percent per year in recent years, are one of the most pressing security challenges facing businesses today. And, while the best strategy is to take steps to prevent

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| 3 min read

MSPs Growth in 2024: Cut Costs

Putting the technology and services aside, every MSP at its core is a business looking to maximize its profits. Ensuring strong financial fitness means growing the top line of the business by increasing sales and adding new customers, but sometimes it also means reassessing expenses and cutting cost

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| 5 min read

Advantages and Disadvantages of Remote Access

While organizations have been progressively adopting remote access technology throughout the 21st century, the COVID-19 pandemic sparked a drastic increase in the uptake rate, as companies rushed to set up remote working stations.

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