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| 1 min read

Introducing the Updated Version of CloudBerry Explorer

The new version of CloudBerry Explorer has been designed based on customer feedback.  Support for New Amazon S3 and Wasabi Regions Amazon S3: Hong Kong region Amazon S3: Europe Milan region Wasabi: Support the US Central 1 Wasabi region

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| 4 min read

News You Might’ve Missed. 01 – 04 February

What’s new this week in the news for MSPs? New database tools for developers launched by Google; newly found vulnerability in Azure Functions lets attacker escape to Docker host; TrickBot malware using Masscan to map their target’s network; and new Pro-Ocean malware spreading through Oracle, Redis,

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| 4 min read

IT Process Automation Explained

In a modern-day organization, there are dozens of routine IT operations. Each simple service request or raised ticket requires you or your team members to perform a number of simple, yet mundane, actions to get it resolved. And when there

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| 2 min read

MSPs Growth in 2024: Cloud is the King

Five years ago, many customers were hesitant to adopt cloud solutions, but today it’s clear: The cloud is king. Nowhere is that truer than for MSPs, who have a significant cloud opportunity in front of them in 2024.

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| 7 min read

Backup Policy Best Practices

If you’re responsible for managing backups in an organization, then you might have been asked to author a backup policy (but been unsure about what exactly it entails). A backup policy is a formal document setting out the high-level governance of backups within an organization.

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| 4 min read

News You Might’ve Missed. 25 – 28 Jan

What’s new this week in the news for MSPs? Google launches cloud-based zero-trust security for enterprises; Europol announces Emotet malware will uninstall on April 25th; SolarWinds hackers linked to Mimecast security breach; US DoJ announces global action against NetWalker; and SonicWall hacking us

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| 5 min read

How to Migrate to a New Managed Backup Solution

If you’re a managed service provider (MSP) offering backup as a service (BaaS) for clients, then architecting your technology stack in the most efficient way is an important part of delivering value to your customers.

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| 6 min read

PowerShell vs CMD: the Difference Explained

In Windows 10, the “traditional” command prompt that we’ve been using for years (dozens of years, to be exact) has been replaced by PowerShell. Of course, you can still call good old cmd.exe, but all menus and hotkeys

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| 4 min read

Help Desk Certification: The Value for MSPs Explained

You only start a managed IT business if you are already a great technician. As time goes by and your MSP grows, you typically hire another technician to help you with the clients, and a salesman to boost your prospect

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| 3 min read

News You Might’ve Missed. 18 – 22 Jan

What’s new this week in the news for MSPs? How the SolarWinds Hackers skipped detection by Microsoft; researchers find new malware from SolarWinds attack; “vishing” or voice phishing attacks warning from FBI; and hackers attack utility developer IObit to spread ransomware to members.

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| 5 min read

Disaster Recovery FAQ: Essential Definitions for IT Pros and MSPs

Some IT professionals believe that having automated data backups enables them to perform disaster recovery. As many of you know, this is far from the case. To create a robust disaster recovery plan, you must understand the concepts, terms, and

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