Supported Versions of MS Exchange
Please note that this article refers to older versions of MSP360 Backup and is released in June 2013. It's different from the latest version of the product. You might want to check out our newer guide on Exchange backup and recovery.
Troubleshooting "My Exchange Version is Not Supported" for Exchange 2010
1Make sure MSP360 Backup is not running.
2If you use Enterprise Exchange Edition of MSP360 Backup go to C:\Users\username\AppData\Local\CloudBerry Backup Enterprise Edition
C:\ProgramData\CloudBerry Backup Enterprise Edition
3If you use Exchange Edition of MSP360 Backup go to
C:\Users\username\AppData\Local\CloudBerry Backup for MS Exchange Server
C:\ProgramData\CloudBerry Backup for MS Exchange Server.
4Open enginesettings.list in Notepad.
Add the following tag above the tag </EngineSettings>:
5Save the changes.
6Launch MSP360 Backup.