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MSP360 RMM Gets a Public API for Dashboards, PSA, and BI Tools Integration

MSP360 RMM Gets a Public API for Dashboards, PSA, and BI Tools Integration

With the recent release of MSP360 RMM, we've added a public RMM API.

MSP360 RMM data that used to live only inside the MSP360 Management Console can now flow into the systems your team already runs – custom dashboards, PSA platforms, and BI or reporting tools.

For IT admins, that means the manual export step disappears – endpoint data shows up where you already work, without a separate trip to the RMM console. Management gets the same benefit from a different seat: visibility into what's running, without pulling an engineer off their queue to export it first.

If you’re ready to try MSP360 RMM API, here are the materials to help you get started:
Getting Started Guide
Full Endpoint Reference (Swagger)

What is MSP360 RMM API

Our RMM API gives external platforms direct read access to MSP360 RMM data. The platforms authenticate with an API token and pull per-computer data on demand – system health, antivirus status, patch state, disk health, and more – instead of exporting reports and moving files around.

Automate with Live RMM Data

Wire the API into your automation platform and let state changes do the triggering: a critical service that stops, an overloaded CPU, an inventory record that's gone stale. Trigger a workflow, update a CMDB, or sync the change to another platform.

Bring RMM Data into Your Dashboards

Mid-sized and larger MSPs usually watch their operations from one place – a dashboard, a portal, whatever's open all day. Grafana was the request we heard most. The API makes MSP360 RMM a data source you connect directly. Build the panels your NOC or SOC actually watches, wherever your dashboards already live.

Create Custom Reports

Data can be reported alongside everything else you track. Feed it into Power BI or your data warehouse to build the QBR deck, the patch-history summary, or the software inventory that settles a license question

Integration Scenarios

We put together a guide covering the top 10 most requested RMM API integration scenarios, and mapped each one to the exact endpoints and polling intervals behind it.
Scenarios include:

  • Asset and inventory sync (CMDB and PSA)
  • Patch and Windows update status monitoring
  • Live dashboard (Grafana)
  • BI and data warehouse export (Power BI)

…check out the full MSP360 RMM API Implementation Scenarios Guide.

Availability of RMM API

The public RMM API is available immediately in MSP360 RMM. If you're new to the platform, get started with a 15-day free trial. If you’re an existing MSP360 user, log into the Management Console to try it out.

MSP360 RMM.
Simple. Reliable.
Painless, cost-efficient endpoint monitoring and management solution. Access unlimited endpoints at no additional cost.
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