One account. Three products. Your business model.
MSP360 makes it possible to resell enterprise-grade backup, remote monitoring and management (RMM), and remote support without building new infrastructure or hiring a bigger team. Sign up for a MSP360 Management Console account, and you can start reselling to your customers under your own terms — whether that means handing customers the keys to manage themselves, managing everything for them yourself, or a mix of both.
What you're reselling
- MSP360 Managed Backup — cross-platform, cloud-agnostic backup and disaster recovery your customers can trust with their most critical data, backed up to the cloud storage of their choice.
- MSP360 RMM — remote monitoring and management with patching, automation, and alerting across unlimited endpoints from one dashboard.
- MSP360 Managed Connect — secure remote access and control, so you (or your customers) can resolve issues on any device without a site visit.
All three products share a single console, so you're not stitching together separate tools, separate logins, or separate bills for your customers.
And it comes with something else: MSP360 Tickets. We know from experience that anyone managing IT for other companies needs a ticketing system to do it well.
Resell Fully Under Your Own Brand
Beyond the product suite itself, MSP360 gives you control over how visible MSP360 is to your customers, at two levels:
- Hide MSP360 references in the admin experience. When configuring an administrator's permissions, you can revoke the Show Help/Marketing materials and Show MSP360 Control mobile application permissions, removing MSP360 branding cues and marketing nudges from that admin's view of the console.
- Fully rebrand what your customers see. For complete white-labeling — a rebranded management console, your own domain and SSL certificate, and a rebranded backup agent — you need the Advanced Rebranding & Custom SSL license, which unlocks the Rebrand Management Console and Manage Branding for Backup Agents features.
Combine both and your customers can go through their entire experience — login, console, agent — under your brand end-to-end, with no visibility into the underlying platform.
How reselling MSP360 works
1. Sign up for an MSP360 Management Console account
This is your central hub. Every customer you sell to lives inside this one account — their users, their backup and RMM settings, their licensing, all in one place, on one bill to you.
Sign up for an MSP360 Management Console account: https://www.msp360.com/signup/?mode=msp-platform
2. Choose how much you want to manage — per customer
Once you're set up, you create a Company in your MSP360 Management Console account for each customer. From there, you decide how hands-on you want to be, and you can decide differently for each customer:
- Don't want to manage your customers' backups day-to-day? Create the company, then create an external administrator account and assign it to that customer. Your customer gets their own admin login, scoped to their own company, and manages their own backups, restores, and users — while you retain the account, the billing relationship, and oversight.
- Want to manage everything yourself? Create the company, but skip the external admin. Instead, set up internal administrator accounts for each of your own specialists — each one can be scoped to work with one, several, or all of your customer companies. Your team runs the show; your customers just see the results.
You're not locked into one approach across your whole business — plenty of resellers self-serve some customers and fully manage others, all from the same account.
3. Sell your way — and get rewarded for growing
Package and price deals however makes sense for each customer. Because every customer's usage rolls up into your single MSP360 Management Console account, you get volume discounts across your entire customer base — not per customer — so the more you grow, the better your margins get. One account. One bill. One growing discount.
Why partner with MSP360
- Highest margins in the industry, with tiered discounts (Silver, Gold, Platinum) that grow as you do
- A cloud-first, cloud-agnostic platform — back up and restore across multiple cloud providers and locations
- Multilayered protection for your customers' email, endpoints, and users against malware and ransomware
- A single pane of glass across backup, RMM, and remote access — built for cross-sell and upsell, not just point solutions
- Resell fully under your own brand — from the console to the backup agent, customers need never see the MSP360 name (see above)
- A built-in ticketing system — because we know managing customers' IT requires one
- Real partner support — dedicated pre- and post-sales technical teams, deal registration and margin protection, co-marketing resources, and training/accreditation
Get started
- Sign up for the MSP360 Management Console account.
- Create your first customer Company.
- Decide: hand it to the customer (external admin) or manage it yourself (internal admin).
- Start selling — your discounts grow as your customer base grows.
Quick Setup Reference
Create a Company: Go to the Organization menu, select Companies, then click "+" to create a new Company.
Create an Administrator (Internal or External): Go to the Organization menu, select Administrators, then click "+" to create a new administrator, or click an existing administrator to edit it. Each administrator has permissions you can configure depending on its type.
Example — hiding MSP360 branding from an admin's view: Revoke the Show Help/Marketing materials and Show MSP360 Control mobile application permissions. Combined with the Advanced Rebranding & Custom SSL license, this lets you provide backup services under your own brand. (See the verification note above before publishing this guidance.)
Full permission list: https://help.mspbackups.com/organization/administrators/granular-permissions
