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Doug Hazelman

| 1 min read

MSP Voice Episode 62 – “Joining the Franchise” with Matt Lewis

Matt Lewis is a technician for CMIT Solutions of Cincinnati, Northeast. Matt has been working in the MSP business for several years, starting at an MSP while still in college. Matt enjoys MSP work and the variety it provides and

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| 1 min read

MSP Voice Episode 61 – “M&A” with Josh Strzalko

Josh started his business, Eleet Technologies, in 2004 after working for a dial-up internet service provider. Eleet started as an IT company but over the years evolved more into a development company focusing on websites and other services.

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| 1 min read

MSP Voice Episode 60 – “The Right Tools for the Job” with Marvin Bee

My guest this week is Marvin Bee of MB Systems in Ft. Lauderdale, FL. Marvin has been in business for himself for over 20 years. Marvin initially got started because he saw an opportunity at his previous employer that his employer didn’t want to pursue.

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| 2 min read

Do You Need to Grow Your MSP Business?

Many MSP owners are conflicted about growth. While they’re not opposed to generating more revenue, more responsibilities create additional stress for entrepreneurs — and that’s not something many people are up for enduring, especially if they’re already feeling burnt out.

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| 1 min read

MSP Voice Episode 59 – “Purple Ocean” with Tony Tsao

This week’s guest is Tony Tsao with Purplo out of Vancouver, BC. Tony starts off by explaining his company name (hint: red and blue make purple) and then we jump into the interview.

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| 3 min read

Are You A One-Man Shop? Here’s How To Avoid Burnout

As a one-man shop, you’re managing tickets, sending invoices, providing support, managing servers and monitoring networks — all of which can easily burn you out if you don’t take the time to care for yourself mentally, physically and emotionally.

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| 1 min read

MSP Voice Episode 58 – “The French Connection” with Gilles Gozlan

Gilles is the president of Paris based TeamReso. In business for 10 years, TeamReso has also launched a few other companies including CloudReso (MSP, CloudBackup) and SysReso (customer development).

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| 1 min read

MSP Voice Episode 57 – “Residential and Commercial” with Nate Sheen

This week I am joined by Nate Sheen out of the greater Cleveland, OH area. Nate has owned his own MSP, DataCom Technologies, for over 4 years now and having great success by focusing both on residential and commercial customers.

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MSP Voice Episode 56 – “MSP360 and Sales” with Brian Helwig

This week I’m happy to be joined by Brian Helwig, the CEO of MSP360 (formerly CloudBerry Lab). In case you haven’t heard, CloudBerry Lab is now MSP360. Brian and I previously worked together at Veeam where we had

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| 3 min read

Think You’re Ready To Hire Your First Employee?

Running a one-man shop is stressful. You have to serve as head of sales, support, accounts payable and accounts receivable and more, all at once. And if the business runs solely on you, when you’re not working, you’re not making money. Even taking a sick day can set you back for the month.

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| 3 min read

Why Are Cybercriminals Targeting MSPs?

Whether you're an MSP or an MSSP, prioritizing security is essential — especially today, when cybercriminals are increasingly targeting MSPs as a way to get into IT systems. Indeed, despite efforts by IT security professionals to mitigate threats, more

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