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Doug Hazelman

| 1 min read

MSP Voice Episode 55 – “Commit to CoMITS” with Bob Coppedge

Bob Coppedge is back and he has a new book. You may remember Bob from episode 33, Monthly Recurring Relationships where we talked about his MSP, Simplex-IT, and he also mentioned that he was writing a book about Co-Managed IT.

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| 3 min read

Is Your Backup and Disaster Recovery Vendor Storage-Agnostic?

Many backup and disaster recovery (BDR) vendors in the market host backups in their own clouds. While this doesn’t sound like a big deal, it can be, especially when considering control, security, and pricing.

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| 1 min read

MSP Voice Episode 54 – “What’s in a Brand?” with Dave Davenport

MotherG started out in 2006 as a pure play MSP serving the Chicago area (and now expanding to Milwaukee). Over time they’ve gone through several changes, including rebranding to what they’re known as now, MotherG. Dave shares the story of how they picked the name and what it means to them.

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| 1 min read

MSP Voice Episode 53 – “SECURITY” with John Kulas

This week is a special episode where I have a security expert, John Kulas, join me to talk about security. John has spent a lot of time on the security side working for different companies. While he doesn’t work

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| 1 min read

MSP Voice Episode 52 – “Diversity in Hiring” with Dawn Sizer

Dawn owns and runs 3rd Element Consulting in central Pennsylvania and she’s expecting some big growth this year. Some of the verticals they focus on are law enforcement and legal. Having spent time in the male-dominated tech industry, Dawn decided that it was time for her to start her own company al

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| 4 min read

The vCIO Process: What MSPs Should Know

Not every business is large enough to have its own CIO, so instead of employing someone, an MSP or a contractor is oftentimes hired to fill the role. While MSPs are properly trained in the services and offerings they provide,

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| 1 min read

MSP Voice Episode 51 – “If You Don’t Ask, You Don’t Get“

Corey runs 5K Technical Services out of Plano, TX. 5K specializes in engineering/architecture firms but also does work with local non-profits. Having spent time working for some big tech companies, Corey decided it was time to branch out on

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| 1 min read

MSP Voice Episode 50 – “Carve Out Your Space” with Hank Holbrook

Most MSPs on the show offer a range of IT services to small businesses in a particular geographic area, Bluesky Technology is a bit different, they offer one service nationwide. Hank tells me about how focusing on just the one service has helped Bluesky be successful.

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| 1 min read

MSP Voice Episode 49 – “Service is your Edge“ with Bob Wardlow

Starting out in 1982 selling dedicated $12,000 word processors to law offices, Bob quickly saw the change in the landscape as personal computers became prevalent. Leaving sales and starting Corland in 1993, Bob did maintenance and break/fix for

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| 2 min read

MSP Voice Episode 48 – “Talking YouTube” with Tom Lawrence

This is our 1 year anniversary week for the MSP Voice podcast! And this week I was thrilled to have Tom Lawrence back on the podcast. Tom was our first guest and also our most popular. We calculated our top 10 episodes/guests for the first year and Tom came out on top!

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| 1 min read

MSP Voice Episode 47 – “Is Anybody a True MSP?” with Craig Pollack

Craig runs an MSP in the Los Angeles area and has been in business for 28 years. When they started out, FPA did Accounting systems, custom programming, and infrastructure support, now they basically just do infrastructure support (MSP). While FPA now has 25 staff members, Craig still does a majority

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