What's new this week in the news for MSPs? Microsoft introduces Azure Space to power satellite initiatives; Coinbase phishing campaign targets Office 365 credentials; Better Cloud initiates its "Discover" platform to expose employee SaaS use; GravityRAT
Read ArticleEffective cybersecurity involves a combination of robust automated processes and alert, well-trained employees. This means that you have to deliver cybersecurity training which equips employees to do their job safely, but doesn’t overload them. With that in mind, here are eight dos and don’ts for cr
Read ArticleChoosing the right new hire is one of the most important decisions a company can make, as it builds the technical skills of the organization and can also drastically affect its culture. Ensuring you make the best hire for your MSP business starts with asking the right interview questions.
Read ArticleWhat’s new this week in the news for MSPs? Cloud-Native Buildpacks launched by Google; Software AG suffers an attack by Clop ransomware; global law firm Seyfarth reports ransomware attack; Windows Defender used by Qbot malware to infect PCs; takedown of TrickBot botnet plotted by Microsoft and other
Read ArticleWhile managed service providers continue to embrace multi-channel lead generation and marketing, it turns out they are not particularly keen on cold calling. According to a Barracuda MSP survey, only 22% stated that they are currently leveraging cold calling as
Read ArticleWhen a customer picks up the phone to call with a problem, are your help desk technicians able to resolve that issue on the first try? First-call resolution is a concept common in call centers, but one that can be
Read ArticleWhat’s new this week in the news for MSPs? Azure and Microsoft 365 services problems continuing; Google debuts Google Workspace for remote worktools integration; US Department of Homeland Security Cybersecurity and Infrastructure Security Agency issues Emotet warning; and COVID-19 clinical trials hi
Read ArticleShadow IT might be the cause of a security breach at many levels, including data breach through an insecure or legacy solution and up to compliance breach due to uncontrolled data movement. In 2019, this concept was in the top
Read ArticleMSP360 Managed Backup 6.3.3 VM Edition brings three new restore options for your Hyper-V virtual machine backups. They are:
Read ArticleWith the new MSP360 Managed Backup 6.3.3 version, we’ve brought new and enhanced restore functionality for Hyper-V virtual machines. In this article, we will review these features and discuss the new approach that we’ve developed.
Read ArticleIf you run a small business (or even a large one), you probably spend a significant amount of time thinking about how to protect yourself from cyberattacks. This is, of course, time well spent. You definitely need to understand ransomware attack scenarios, how phishing attacks work, and how to preve
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