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| 4 min read

5 Ways 5G Networking Opens New Frontiers for MSPs

5G, the latest technology standard for mobile networks, is creating a variety of benefits for businesses. To leverage those benefits to the fullest extent, however, many businesses will require help from MSPs.

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| 3 min read

Disaster Recovery Planning Best Practices

A disaster recovery plan is a recorded policy and/or process that is designed to assist an organization in executing recovery processes in response to a disaster to protect business IT infrastructure and, more generally, promote recovery.

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| 3 min read

The Dos and Don’ts of Remote Support

When the COVID-19 pandemic first broke out, many companies made the emergency transition overnight to allow their employees to work remotely. Now, few years later, a lot of organizations have realized the benefits that remote work can bring and are

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| 6 min read

How Ransomware is Evolving

Over the past two years, it’s been hard to miss the unmistakable rise in ransomware attacks affecting businesses everywhere. Headlines throughout 2021 and into the start of this year were dominated by ransomware attacks underway, or the long-term effects they were causing on businesses, supply chain

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| 3 min read

Introducing MSP360 RMM 1.3

Starting from version 1.3, MSP360 RMM gets to a new level by adding even more automation of daily administrative tasks and helping IT administrators to keep track of important changes on the clients’ computers. We're excited to

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| 2 min read

How MSPs Can Be Sustainable in the Current Economic Climate

It’s one thing to start a business, but it’s a whole other task to build it and sustain it for months and years to come. This is especially true for managed services providers (MSPs), which act as trusted

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| 5 min read

News You Might’ve Missed. April 2022

What’s new this month in the news for MSPs? Microsoft previews its first ARM-based Azure Virtual Machines; Spring Cloud Function could be the next Log4Shell vuln; Microsoft Exchange servers the target of Hive ransomware affiliate; files are destroyed by Onyx ransomware, not encrypted; and Emotet mal

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| 3 min read

MSP360 Managed Backup software 5.8: New Restore Plan Wizards and more

With MSP360 Managed Backup 5.8, we’re introducing the new web-based restore plan wizards that are compatible with the new backup format. The new version also comes with consistent date and time format across the web console, improved scheduling options for the new backup format, and a new name for o

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| 4 min read

MSP Guide for Cyber Incident Reporting and Critical Infrastructure Act

For MSPs, detecting and documenting cybersecurity incidents has always been important. But now, it’s a formal legal requirement in some cases, thanks to the recently enacted Cyber Incident Reporting for Critical Infrastructure Act of 2022.

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| 2 min read

MSP360 Connect 3.0: Our New Remote Desktop, a New Edition, and More

We’re excited to announce that Remote Desktop has a new name, MSP360 Connect, and it’s more powerful than ever. MSP360 Connect is our simple and secure remote administration and support product.

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| 1 min read

How to Start Your MSP360 Connect Pro Trial

Start a free, 15-day Connect Pro trial right in the MSP360 Connect app installed on your computer. download Open Connect on your computer and click on the menu in the upper-left corner. Click on Manage License. In the window that

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