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Introducing MSP360 RMM 1.3

Introducing MSP360 RMM 1.3

Starting from version 1.3, MSP360 RMM gets to a new level by adding even more automation of daily administrative tasks and helping IT administrators to keep track of important changes on the clients’ computers. We're excited to introduce such features as software and Windows Updates deployment, new alerts, and reports that will simplify tech engineers' daily routines and give them fewer things to worry about.

Windows Updates Deployment

The automated Windows Updates Deployment enables you to choose and install patches on multiple desktops and servers at a time. Starting from version 1.3, there is no need to go through all the computers one by one to check for available Windows Updates. Using the RMM Group Action wizard on the Computers, Remote Management page, you can scan the operating system on a group of computers to identify available updates and install them in bulk.

Windows Updates Deployment

Centralized Software Management

For effective software management on the clients' desktops and servers, MSP360 RMM starting from version 1.3 allows applications to be deployed or uninstalled on a group of computers in just a few clicks. To do this, open the RMM Group Action wizard on the Remote Management page and choose the Install software or Uninstall software option. To learn more on centralized software management read our help article.

Centralized Software Management

Scheduled Reports

Version 1.3 also comes with the scheduled reports feature to simplify monitoring the computers under management. You can configure and schedule automated reports to distribute to specified email addresses. Each report can be exported in CSV format as well. Currently, the following reports are available:

  • Software inventory report - The software inventory report enables you to collect information about all the software installed on the specified computers and get it in a structured way, in either HTML or CSV format.
  • Computer inventory report - The computer inventory report makes it possible to take inventory of the computers of the selected company and represent this information in HTML and CSV formats for further processing. It provides such information as platform type, computer manufacturer, processor and memory information, operating system, language settings, and time zone.
  • Software details report - The software details report contains a detailed list of the software installed on the computers of the selected company.

Scheduled Reports

UI Improvements

We're constantly working to make MSP360 easy to work with and, with the new version, we're happy to introduce upgrades to the following RMM sections:

General tab

New commands like Connect, Run PowerShell, and Copy Link, along with indicators for computer performance placed in the General section, make version 1.3 more user-friendly, and simplify the monitoring of all the crucial parameters on each device.

Starting from RMM version 1.3, it is now possible to disable the monitoring of a specific computer to prevent getting alerts from it while it is undergoing maintenance.

General tab

Computer info tab

Computer details can be found under the Computer Info tab and include such information as last logged-in user, serial number, platform type, model, and much more. All these details now can be exported to a CSV file.

Computer info

RMM Alerts

Get new alerts about changes in the software and hardware inventory on a monitored computer, as well as about CPU critical temperature.

CPU Temperature Is Higher Than 80°C (176°F) for 5 Minutes

The CPU temperature alert sends an email to specific emails when the CPU temperature becomes critical and remains in this state for 5 minutes.

Software Changes

The software changes alert lets you track all employees' activity on any endpoint and get notifications about any application being installed or removed from a computer.

Hardware Changes

With the hardware changes alert, you will be notified of any changes that happen in the hardware inventory without the need to constantly monitor that computer for hardware problems.

Conclusion

Thanks for reading! To help us with product improvement, please share your experience with us using the feedback board or ask a question on our forum.

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