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Blog articles

| 3 min read

Three Strategies for MSPs to Enhance Client Retention

For managed service providers (MSPs), clients are much more than transactions. By approaching each client relationship as a partnership, you clearly signal your expectations, encouraging your clients to recognize a mutually beneficial relationship.

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| 1 min read

Early Adoption Program for the Offline Editing Feature

We’re inviting our MSP360 Managed Backup users to participate in the early adoption program for the Offline Editing feature that allows users to view, create, edit, and delete backup plans for computers that are offline. This means users can now manage backups seamlessly without being dependent on t

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| 3 min read

Switching from Arcserve? The top Arcserve alternative

The recent unexpected exit of Arcserve from cloud services has left Managed Service Providers (MSPs) scrambling for Arcserve alternative in disaster recovery solutions, storage management, and reliable data protection.

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| 3 min read

Elevating MSP Success: 5 Strategic Reflections for 2024

“New year, new you” isn’t just for people who want to prioritize self-care or spend more time outdoors — it’s equally important for managed service providers (MSPs) to take stock of the year, reflect on the ups and downs, and make strategic decisions for the year ahead.

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| 3 min read

Regular Backup Audits for MSPs: Best Practices and Strategies

For managed service providers (MSPs), safeguarding digital assets is essential, and the importance of regular backup audits for ensuring operational resilience and client trust cannot be overstated.

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| 8 min read

News You Might’ve Missed. December 2023

What's new this month in the news for MSPs? High-speed Amazon S3 Express One Zone goes live; new AWS cloud application monitoring features publicly available; Lazarus group shifting to new Telegram tactics; Microsoft exposes three OAuth-based hacking campaigns;

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| 2 min read

The Art of Limitation: How MSPs Can Achieve Sustainable Operations

Because of the nature of the industry, managed service providers (MSPs) are consistently facing the challenge of avoiding burnout. A crucial strategy for maintaining the personal well-being of yourself and your team is to focus on sustainable operations.

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| 3 min read

Explore Microsoft 365 Best Practices for Data Protection in the Cloud

Used by companies around the world, Microsoft 365 is one of the most popular software applications. It provides a versatile suite of applications and cloud solutions for businesses and is an exceptionally effective tool for managed service providers (MSPs).

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| 3 min read

Introducing the Latest Updates to MSP360 Managed Connect

We are delighted to introduce a series of brand-new enhancements that are designed to improve your experience with web-based connections and MSP360 Managed Connect. Let’s dive into the details of these exciting new updates.

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| 4 min read

Introducing MSP360 RMM 2.0. Now With Third-Party Patch Management

We are thrilled to share the release of MSP360 RMM 2.0, the latest version of our remote monitoring and management solution. This update brings many exciting features that take the platform to new heights, empowering IT professionals to effectively

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| 6 min read

How to Monitor Computer Performance with MSP360 RMM

Problems with even one computer can lead to data loss and lost business opportunities. That is why it’s crucial to constantly monitor the state of your IT environment – when you check how your computers perform, you ensure your system is safe and works efficiently.

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