Customers rely on MSPs to provide important and often sensitive IT services, and many MSPs are hesitant to move those services to an outsourced model. Data security is extremely important and sometimes customers can feel their proprietary data is being
Read ArticleA zero-day vulnerability is a security flaw in an operating system, application, or device that typically has been identified by threat actors, may or may not have been disclosed to or by the software vendor that created the software with the flaw, and has not yet been patched.
Read ArticleWith so many types of solutions designed to secure your customers’ endpoints from cyberattack, it may be time to take a step back and see if there’s a better way.
Read ArticleWhen building a successful managed services provider (MSP) business, a lot of the focus naturally tends to be on adding new customers to expand the business. However, if an MSP wants to accelerate its growth, it should also consider when it might be appropriate to remove customers from its lineup.
Read ArticleAs an MSP offering cybersecurity services and engaging with customers about securing their environment, you’re going to need to know a thing or two about cyber insurance.
Read ArticleOne could argue that there has never been a better time to start and grow a managed services provider (MSP) business. The market has continued to expand, with the global managed services market valued at $152 billion in 2020 and
Read ArticleBuilding a successful managed services provider (MSP) business is about providing top-notch customer support and services and helping clients to improve their technology capabilities. However, to be able to do that, an MSP needs the right tools to support its customers.
Read ArticleIt’s one thing to land a new customer, it’s a whole other task to keep them around for the long term. That’s where it becomes more important than ever for a managed services provider (MSP) to deliver excellent customer support alongside its technology and services to keep those customers around for
Read ArticleAs customers begin to do their research on managed service providers (MSPs) they want to work with, the search often starts at the MSP’s website. For that reason, an MSP must put its best foot forward when offering an
Read ArticleSmart IT teams and managed service providers know that they should back up data in order to restore systems to a secure state quickly following a successful cyberattack. But sometimes, backups alone aren’t enough to prevent major damage. There
Read ArticleIntroduction Sharing is caring. Well, this is tricky for service providers. Naturally, as an MSP, your first inclination may be to share everything. You want to keep your clients happy, right?
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