Customer referrals are a powerful way for managed service providers (MSPs) to bring in new business. In fact, a potential customer is four times more likely to make a purchase when referred by a friend or colleague.
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3 Key Strategies MSPs Can Use to Elevate Cybersecurity Awareness
As a managed service provider (MSP), you help businesses defend against cybersecurity attacks. However, the cybersecurity services you provide are only as strong as the people behind them. With a clear focus on cybersecurity awareness, you can teach companies how to keep pace with current and emerging threats. On top of that, these businesses will be able to get the most value out of your security services.
Report: Resilient Organizations Against Rapidly Evolving Threats
There’s an urgent problem plaguing managed service providers (MSPs) and other organizations around the globe — far too many are ill-equipped to handle ever-evolving cybersecurity threats, but think they’re doing just fine.
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Essentials of Third-Party Patch Management: Impact and Importance
Managed service providers (MSPs) understand the importance of being proactive regarding security threats, data breaches, or issues that may cause operational slowdowns. One solution helps safeguard against all this and more — third-party patch management.
Three Strategies for MSPs to Enhance Client Retention
For managed service providers (MSPs), clients are much more than transactions. By approaching each client relationship as a partnership, you clearly signal your expectations, encouraging your clients to recognize a mutually beneficial relationship.
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Elevating MSP Success: 5 Strategic Reflections for 2024
“New year, new you” isn’t just for people who want to prioritize self-care or spend more time outdoors — it’s equally important for managed service providers (MSPs) to take stock of the year, reflect on the ups and downs, and make strategic decisions for the year ahead. Continue reading
Regular Backup Audits for MSPs: Best Practices and Strategies
For managed service providers (MSPs), safeguarding digital assets is essential, and the importance of regular backup audits for ensuring operational resilience and client trust cannot be overstated. Continue reading
The Art of Limitation: How MSPs Can Achieve Sustainable Operations
Because of the nature of the industry, managed service providers (MSPs) are consistently facing the challenge of avoiding burnout. A crucial strategy for maintaining the personal well-being of yourself and your team is to focus on sustainable operations. Continue reading
Explore Microsoft 365 Best Practices for Data Protection in the Cloud
Used by companies around the world, Microsoft Office 365 is one of the most popular software applications. It provides a versatile suite of applications and cloud solutions for businesses and is an exceptionally effective tool for managed service providers (MSPs). Continue reading
Ultimate Guide to Google Workspace Backup Solutions
Google Workspace has become an integral part of companies worldwide, serving as a platform for organizing and documenting crucial business and client information. Managed service providers (MSPs) often rely on Google Workspace to manage and store sensitive data, but using Google Workspace without an adequate backup solution is not enough protection. Continue reading
Cybersecurity Best Practices for Managed Service Providers (MSPs)
In the ever-evolving digital technology landscape, cybersecurity remains a paramount concern for managed service providers (MSPs). With increasing cyber threats and complex regulatory environments, MSPs must adopt robust security practices to protect their infrastructure and client data. This article explores comprehensive cybersecurity best practices that MSPs can implement to enhance their security posture and provide reliable client services. Continue reading
Strategies for a Smooth Transition and Customer Retention for MSPs
As a managed services provider (MSP), you recognize the critical nature of your offerings to customers, particularly in an ever-evolving cybersecurity environment. While you strive to deliver top-notch service offerings and maintain an edge over your competitors, navigating the complexities of pricing and potential rate adjustments remains challenging. Continue reading
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