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MSP Business

| 3 min read

Qualifying MSP Leads: Hot, Warm, and Cool

To generate more revenue for your business, you must be able to deliver leads to your sales team consistently. You must initially vet leads before handing them off to your salespeople, who’ll then narrow them down even more. But it’s important to remember this: not all leads are equal.

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| 6 min read

Ultimate Data Security Checklist

Today’s breed of criminals doesn’t hang out in dark alleys waiting to snatch your wallet or purse. Rather, they attack through the Internet from the comfort of their rooms, with a much bigger loot in mind.

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| 5 min read

Multi-Factor Authentication (MFA) as a Must-Have for MSPs

When a tech giant like Microsoft says a simple tool can prevent 99.9% of attacks, that should be enough to grab your attention. Multi-factor authentication (MFA) is not a catchall security tool but it can certainly be your first

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| 12 min read

5 MSP-Friendly MDM Solutions

With more than 60% of organizations embracing BYOD in their workplaces, it’s evident the trend is here to stay. What’s more, 87% of companies are now encouraging their employees to access business apps via their personal devices. Here’

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| 1 min read

AWS S3 Glacier Storage Class Instead of AWS S3 Glacier Vaults

AWS S3 Glacier Vaults are no longer supported With the cessation of Glacier Vaults support, we strongly advise using AWS S3 Glacier as a storage class. Your storage costs remain the same, and you have the advantage of the S3

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| 4 min read

Guide to End-User Training for MSPs

Many managed IT providers believe that, no matter how hard you train the end users, they will still click the links, download the malware, provide account information, or simply send corporate money to the malefactors. End-user training is, indeed, not a panacea. However, it aims to decrease the cha

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| 5 min read

MSPs: How to Upsell Effectively

Every MSP wants to grow their business. One of the best ways you can do this is by expanding your services with existing clients. You have the advantage that they already know you and are comfortable with your support. The cost of upselling your current customers is lower than acquiring new business

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| 5 min read

Guide to Single Sign-On (SSO) for MSPs

Single sign-on, or SSO, helps companies improve business efficiency, while also providing security benefits. However, many companies — especially those without large in-house IT staff — lack the resources to implement an SSO solution themselves.

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| 5 min read

MSP’s Guide to Targeting Prospects with Internal IT

Quite often when you reach out to a new prospect, you might hear: “You know, that sounds great, but we already have an IT department in place.” Whether this “IT department” is a real department or a one-man army, the

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| 4 min read

Louisiana Law Requires MSP Registration with the State

The managed IT provider business is on the rise in the US, and MSPs are operating in every public and private sector of the economy. Many private-sector organizations working with sensitive data were forced to operate under certain compliance regimes,

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| 6 min read

MSP Website That Works — 4 Key Points

Managed service providers (MSPs) often find themselves at a crossroads at some point in the company’s growth trajectory. Sure, they have amassed clients along the way but gaining new ones appears more challenging than ever. This is the point where they must look inward rather than outward, especiall

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