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MSP Business

| 3 min read

How Are MSPs Automating Mundane Tasks?

Companies of all types and sizes are leveraging multiple technology based tools to optimize their business workflows. This means that managed services providers (MSPs), those that play a critical role in supporting these technologies, are also more in demand than ever before.

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| 3 min read

Pros and Cons of Acquiring a SOC for an MSP

With attack after attack hitting businesses of every size and industry over the past year, the opportunity for managed service providers (MSPs) to offer cybersecurity services to their customers is greater than ever. In fact, research firm MarketsandMarkets estimates that

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| 3 min read

Why Microsoft 365 Cloud Backups Are Necessary

What does it mean to spend $17,244 per minute? According to one study, that is the estimated amount that an average company is losing during unplanned downtime. The catastrophic consequences of events such as damaged hard drives, human errors,

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| 6 min read

Is Ransomware as Serious a Threat as Terrorism?

Over the past year, businesses and individuals have been ravaged by cyberattacks that have impacted their ability to operate, have put personal data at risk or threatened their access to critical resources or supply chains.

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| 5 min read

The 7 Key Elements Every MSP Marketing Plan Should Have

A managed services provider (MSP) may have the best technologies and services on the market, but if it doesn’t invest in marketing strategies and tactics, the world may never know about it.

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| 3 min read

Why Password Management Is More Important Today Than Ever Before

Managed service providers (MSPs) play a critical role in protecting clients from the latest cybersecurity threats. While this can involve some complex software implementations and service offerings, it can also mean helping clients to master the cybersecurity basics, such as eliminating weak passwor

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| 5 min read

How Ransomware Gangs Are Recruiting Insiders

2021 has been a banner year for ransomware and other types of cyberattacks. Attacks have crippled fuel pipelines, prevented hospitals from delivering critical care, stopped students from being able to go to school, and halted factory production lines (to name

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| 5 min read

The Rise of Ransomware as a Service (RaaS): What MSPs Should Know in 2024

When it comes to innovation, it’s not just the defenders in cybersecurity that are finding new techniques and technologies to advance. The attackers are also innovating, finding new ways to compromise organizations, big and small.

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| 2 min read

What MSPs Should Know About the Global Chip Shortage

It’s been hard to miss the semiconductor chip shortage happening around the world, having impacts on global supply chains and making it difficult to find laptops, phones, cars, and other smart devices in stores.

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| 2 min read

How MSPs Can Avoid Vendor Lock-In

When it comes to choosing the right products and services, having maximum choice and flexibility is key. However, vendor lock-in factors can prevent managed services providers (MSPs) from realizing the full potential of their business by choosing the best providers.

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| 4 min read

How to Promote Your Tech Team

For small managed services providers, there's typically no need to think about a promotion plan or implementing a tiered structure in their teams. Everyone does everything they can to solve the client's problem. And sometimes, there&

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