Only a few MSPs have the scale, resources, and wherewithal to retain in-house legal counsel. However, all MSPs (regardless of their budget or size) should have leverage legal expertise when drafting MSA, SLAs and working with clients.
Read ArticleBackup is one of the most important practices for any business and should be approached with care and attention to detail. Your choice of retention and scheduling scenarios should be based on your business needs. In this article we’ll talk about essential retention considerations and assets which wi
Read ArticleManaged service providers encounter numerous challenges regularly. From business development and MSP marketing to IT automation and staff, business managers and owners must do it all. But one of the biggest debates brewing on the MSP front for the last
Read ArticleIf you think ransomware works in the same way as other types of cyberattacks, you may be overlooking important steps for protecting against it. This article provides an overview of defending yourself against ransomware by assessing the current state of
Read ArticleDecember 2019 has witnessed three major ransomware attacks on MSPs and service providers (and we're only halfway through the month!). The data of more than 100 dentistry practices was encrypted via an attack on an MSP, one of
Read ArticleThe dark web doesn’t have to be a foreign concept to your clients. Look at it as an opportunity to provide additional value to them through your own dark web monitoring services. Unlike other services MSPs provide, dark web monitoring is still in its infancy, so differentiate your offering today.
Read ArticleThis week my guest is Nigel Moore with The Tech Tribe who joins us from Australia. Having been in the business since 2002, Nigel has an interesting story about how he came to own his own MSP in 2007.
Read ArticleManaging one server can be complicated enough, but what if you have multiple platforms to protect? Multi-server platforms are more common as we transition to an environment of highly distributed, cloud-based platforms. As we move further, multi-tenancy is becoming the new black when it comes to digi
Read ArticleAndrew started off with a degree in finance in 2009. Unfortunately, because of the recession, he had to switch gears and focus on IT instead of finance. He found a position at a company doing break-fix remotely and then was approached by some friends about starting their own IT company.
Read ArticleAccording to the 2019 Cost of Cybercrime Study report by Accenture & Ponemon, the world economy is at risk of losing $US5.2 trillion globally over the next five years to cyber attacks. To avoid becoming a statistic in today’s dangerous cybersecurity landscape, more and more businesses are seeking wa
Read ArticleFor MSPs, pricing can mean the difference between signing on a new client or having potential leads check out the competition. Even when your service offerings are amazing, customers may pass due to pricing (that seems too low or too high).
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