Ransomware is one of the most dangerous and disruptive types of cyber threats we face today. Not only is it disruptive and costly for businesses, but it also causes massive disruption to the backbone of society. Here’s what happens and how to prevent ransomware in Microsoft 365 cloud.
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How to prevent ransomware in Microsoft 365
Ransomware is one of the most dangerous and disruptive types of cyber threats we face today. Not only is it disruptive and costly for businesses, but it also causes massive disruption to the backbone of society. Here’s what happens and how to prevent ransomware in Microsoft 365 cloud.
Remote IT Support for Small Business: Why It Matters
Many small businesses today rely on virtual machines, cloud applications and infrastructure, plus distributed teams. There is a growing demand for remote IT support for small business, which is becoming even more complex and increasingly critical. Continue reading
What is Backup as a Service (BaaS) Guide: How It Works & Who Needs It
In this guide we break down what is Backup as a Service (BaaS) , revealing why backing up your organization’s data is one of the most important steps you can take to protect against data loss events, such as ransomware attacks, that could jeopardize your business’s ability to operate normally. Continue reading
MSP360 Backup for Microsoft 365 / Google Workspace 4.7
We’re excited to announce the release of MSP360 Backup for Microsoft 365 and Google Workspace 4.7 with new features and improvements designed to simplify recovery workflows, improve usability, and deliver a more responsive, efficient experience. This update introduces Point-in-time restore for SharePoint, OneDrive, Google Drive, and Shared Drives, retention policy warnings, cleaned-up email reports, Task Manager failure indicators, improved backup search, and smarter dashboard statistics. Continue reading
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Introducing Remote Access in the MSP Control Mobile App
We’re excited to introduce a powerful new feature in our MSP Control mobile app — remote access from your mobile device. Now, you can seamlessly connect to any endpoint added to the web console remotely, no matter where you are, directly from your iOS or Android device. Whether you need to troubleshoot issues, perform maintenance, or simply check on a device, remote access is now at your fingertips. Continue reading
Best Practices for Remote IT Support
Remote working is here to stay and these best practices for remote IT support are going to showcase the importance of proactiveness in managing remote teams. According to a recent survey by Forbes Advisor, almost two-thirds of employees are working remotely either all or some of the time. Continue reading
Backup Automation for Microsoft 365: How to cut M365 backup costs by 30%
This research report discusses the significant reduction in cost and the added data protection that Microsoft 365 backup solutions can bring to an organization through their automation. According to recent case studies, vendor reports, and analyst evaluations from 2023-2025, automated backup technologies provide a 30% savings as the result of better efficiency, faster restores, and more optimal resource utilization across the board. Continue reading
How proprietary backup storage requirements kill your ROI
In this article, you will learn why proprietary backup storage can be the silent killer in disaster recovery cost-effectiveness, and what you can do to avoid the pitfalls of inflexible backup storage.
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NIST Compliance Explained: A Guide for MSPs and Businesses
Virtually all IT professionals know that cybersecurity is important. The question, though, is which practices and procedures they should follow to help protect against threats. Continue reading
Frequently Asked Questions About Backup for Microsoft 365 / Google Workspace
Backup terminology can quickly become complex. Even experienced IT professionals sometimes find it challenging to distinguish between concepts like retention, redundancy, and true backup—especially within SaaS platforms like Microsoft 365 and Google Workspace.
At MSP360, we often speak with teams who are unsure what their current setup is actually protecting, what’s at risk, and how to configure backup in a way that meets both operational and compliance requirements.
To help clarify these issues, we’ve created an easy-to-use guide that outlines what to back up, how to avoid common gaps, and how to build a dependable backup strategy. Whether you’re refining an existing approach or building one from the ground up, this guide offers clear guidance every step of the way. Continue reading
What Makes Remote Troubleshooting Work
Efficient remote troubleshooting is essential for IT teams to maintain seamless operations and minimize downtime in the modern enterprise. Remote troubleshooting works by letting someone in the IT support team use troubleshooting software to access and manage devices or systems from a different location to the user with an issue to identify and fix problems. Continue reading
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