In this article, you will learn why proprietary backup storage can be the silent killer in disaster recovery cost-effectiveness, and what you can do to avoid the pitfalls of inflexible backup storage.
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Serving MSP Healthcare Customers: Best Practices
Healthcare clients can be a pain, many MSPs know that. While working with them you should keep an eye on healthcare compliance and provide an excellent security kit. Learn more key points that you should master before you land more healthcare leads.
2021 Ransomware Statistics (Every MSP Should Know)
Ransomware is here to stay. The number of attacks is growing exponentially as cybercriminals continue to discover new vulnerabilities. However, this situation provides a great opportunity for upselling your managed services. Continue reading
How to Mass-Deploy Backup Configurations with MSP360 Managed Backup
Considering the different sizes of various companies, a backup solution must have tools for both granular and bulk backup plan setup. In MSP360 Managed Backup, you can create a setup for any number of computers via the Remote Deploy feature. Bulk plan deployment and change management significantly reduce the time you spend on maintenance of your clients’ backups. Continue reading
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Backup Policy Template
Enhance your backup strategy with this backup policy template and set down standards and best practices for backup within an organization. Continue reading
MSA Template for MSPs
Contracts and agreements are the foundations of your managed IT business. In this master service agreement template we've covered the essentials that will help you identify the general obligations and liabilities of the parties. Continue reading
Guide to a Solid Backup Retention Policy
Backup is one of the most important practices for any business and should be approached with care and attention to detail. And your choice of backup retention and scheduling scenarios should be based on your business needs. This guide provides essential retention considerations and assets which will help you set up your backups properly. Continue reading
How to Keep BaaS Profitable: 5 Essential Steps
While there could be many reasons why BaaS isn’t profitable for some MSPs, there are a few common pitfalls MSPs should avoid when selling BaaS. In many cases, these MSPs are not bundling BaaS with other services, contracted with the right vendor, or offering disaster recovery separately. Continue reading
How to Achieve Total Backup Security with MSP360 Managed Backup
Major data breaches affecting more than 100,000 users appear in the news every week, and minor ones are countless. It’s not only cyberattacks that are to blame; sometimes data is left unsecured due to human error or simple carelessness. Considering this, it is vital to choose a backup solution that will keep your data safe. Continue reading
MSP Help Desk Ticket Escalation
Ticket escalation is the cornerstone process of providing customer support. Improve your customers' experience by enhancing your ticket escalation procedures - and your customers will stay with you for years and bring you the referrals you need in order to grow and thrive. Continue reading
Comprehensive Guide to Sales for Managed Service Providers
This book explains everything you need to know about MSP sales, from understanding sales channels and designing a sales pitch to qualifying leads and evaluating sales metrics. No matter how foreign sales may feel to you now, this e-book will give you the skills you need to launch and maintain a successful sales operation that ensures long-term profitability for your MSP business. Continue reading
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