Trying to get managed service clients? Use these eight methods to find your next client (or first client) and start earning money for your MSP business! Continue reading
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MSA Template for MSPs
Contracts and agreements are the foundations of your managed IT business. In this master service agreement template we've covered the essentials that will help you identify the general obligations and liabilities of the parties. Continue reading
How to Keep BaaS Profitable: 5 Essential Steps
While there could be many reasons why BaaS isn’t profitable for some MSPs, there are a few common pitfalls MSPs should avoid when selling BaaS. In many cases, these MSPs are not bundling BaaS with other services, contracted with the right vendor, or offering disaster recovery separately. Continue reading
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How to Achieve Total Backup Security with MSP360 Managed Backup
Major data breaches affecting more than 100,000 users appear in the news every week, and minor ones are countless. It’s not only cyberattacks that are to blame; sometimes data is left unsecured due to human error or simple carelessness. Considering this, it is vital to choose a backup solution that will keep your data safe. Continue reading
MSP Help Desk Ticket Escalation
Ticket escalation is the cornerstone process of providing customer support. Improve your customers' experience by enhancing your ticket escalation procedures - and your customers will stay with you for years and bring you the referrals you need in order to grow and thrive. Continue reading
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Comprehensive Guide to Sales for Managed Service Providers
This book explains everything you need to know about MSP sales, from understanding sales channels and designing a sales pitch to qualifying leads and evaluating sales metrics. No matter how foreign sales may feel to you now, this e-book will give you the skills you need to launch and maintain a successful sales operation that ensures long-term profitability for your MSP business. Continue reading
The Essential Step to Solid Backups: MSP’s Guide to Data Classification
If you work with relatively small and few clients, data classification is easy: you need to backup everything, be ready to recover everything and all data should be secure. However, when you manage dozens of clients with hundreds of devices, it becomes harder to implement the same data backup, recovery, and security policy for all the data that your end users operate with. Continue reading
Guide to Billing Options with MSP360 Managed Backup
For a managed IT services provider, a clear and flexible backup pricing model is a must. MSP360 Managed Backup Service offers you a scalable backup solution. You can use any storage or several of them, and work with any number of computers. Our flexible storage and pricing policies allow you to set up the most beneficial structure to keep your clients’ data safe without overpaying.
How to Dispose Your Clients’ Assets: A Guide for MSPs
Download this guide to learn the best practices to follow with regard to compliance standards and disposing of hardware in general, and how to provide your customers with IT asset disposal services. Continue reading
Guide to MSP Profitability in 2021
Download this guide to learn how MSPs can change their business approaches to maintain high profits in 2021. Continue reading
IT Asset Management for MSPs: Efficient Way to Control Your Assets
Download our free guide to learn the fundamentals of ITAM, the potential benefits for your MSP, and what software to use to simplify your asset tracking. Continue reading
Selling Backup as a Service in 2021: Guide for MSPs
In this guide, you will find tips on how to talk about BaaS with customers in a way that makes its value clear, but without getting so technical that clients become lost. Keep reading to learn how to explain the importance of BaaS, what backup options to explain, common types of objections to overcome, and more. Continue reading
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