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Introducing MSP360 Managed Backup 6.0

Introducing MSP360 Managed Backup 6.0

Starting with version 6.0, MSP360 Managed Backup goes to a new level by adding an encryption password recovery service, and immutability (object lock) with Backblaze B2.

Encryption Password Recovery

MSP360 Managed Backup allows encrypting backups with 256-bit AES encryption using customer-generated passwords owned and stored by a user. Although this approach ensures data security, it puts backups at risk if a user loses the password or mistypes it when creating the backup.

Without an encryption password, backups can't be restored. To address this problem, we have developed an encryption password recovery service to help our customers restore encryption passwords for their backups.

Encryption recovery services uses the RSA asymmetric encryption technique with a public and private pair of keys. It is only available at the provider (root admin) level. All actions must be confirmed with 2FA. The provider owns the private password recovery key with which backup encryption passwords can be recovered.

The administrator is still responsible for keeping the private key in a safe and secure place where it will not be lost or compromised. If the private key generated for the password recovery service is lost, it cannot be recovered.

To enable Encryption Password Recovery, go to the Settings tab, Password Recovery section in the MSP360 Management Console.

Password Recovery Service

Immutability (Object Lock) for Backblaze B2

We have already introduced immutability for Amazon S3 and Wasabi Hot Cloud storage, which restricts any malicious or unauthorized changes to your data to keep it safe from ransomware or other cyberattacks. With MSP360 Managed Backup 6.0, we have now introduced the immutability (object lock) feature with Backblaze B2 storage.

[reamore] The Importance of Immutability in Your Ransomware Strategy

To start using immutable backups with Backblaze B2, go to the Storage tab, Storage Accounts section and create a new backup destination or edit the existing one. Tick the Allow Immutability box to enable this feature.

B2 Immutability

By default, immutability in MSP360 Managed Backup works in governance mode, which requires specific permissions to modify data. However, you can change this later.

Post Payment Beta

We are excited to introduce the new post payment feature: pay-as-you-go for your MSP360 Managed Backup licenses without upfront investment. Join our MSP360 Managed Backup Post Payment Beta to test the new feature and help us to improve the product!


Thanks for reading this blog post! To help us with product improvement, please share your experience with us using the feedback board or ask a question on our forum.

MSP360 Managed Backup.
Simple. Reliable.
Powerful cross-platform backup and disaster recovery that leverages the public cloud to enable a comprehensive data protection strategy.
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