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Kate C

| 2 min read

Is the Pay-as-You-Go Model a Viable Option for MSPs?

When it comes to making big IT and services purchases, not every client may want to buy the same way. This is especially true for MSPs, as small businesses often make up a significant portion of their clientele. A small

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| 1 min read

Keyboard Shortcuts Posters for MSP Customers

Provide the added value as an MSP and help your clients’ employees use their computers more efficiently with these 6 Keyboard Shortcuts Posters! Customize posters with your logo and contaсt information, and place printables in your customers’ workplaces for all to see. In no time, end-users will get

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| 3 min read

MSP360 VM Backup: Host-Level vs. Guest-Level Approaches

When it comes to protecting your virtual environment, the main question that you face is which approach to choose. Depending on your virtual environment, MSP360 Backup offers two possible ways you can choose from: guest-level or host-level backup.

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| 1 min read

Comprehensive Guide to IT Procurement for SMBs

In this guide, we lay out the key stages of IT procurement, best practices, the merits of leasing instead of buying IT resources, and which software tools can help streamline IT procurement.

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| 6 min read

Hybrid Cloud Backup: All You Need to Know

Let’s face it. Although only about 17% of businesses lack data backups, the truth of the matter is, they are not the only ones at risk. It turns out that quite a huge fraction of backed-up organizations are still running poorly optimized backup solutions.

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| 3 min read

3 Practices to Communicate Effectively with MSP Clients

When it comes to running an MSP business, it’s easy to think the key to success is all about technology. However, it’s just as much about communication.

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| 6 min read

Guide to MSP Social Media Marketing

Social media marketing is a great way for MSPs to increase their brand presence and generate leads. Indeed, the majority of MSP marketers report that social media is a priority for them.

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| 1 min read

MSP Client Onboarding Form

Download our free MSP Client Onboarding Form and use it to get the information you need from your new client for a systematic and organized onboarding.

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| 2 min read

Research Time: To Charge or Not to Charge

MSPs don’t know everything about every piece of technology, solution, or cyberthreat. There’s just so much to know. It’s impossible to know how to fix every problem that arises. IT infrastructures are complex. If you find yourself researching problems, you’re not alone. But when you do, do you charg

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| 1 min read

Good Computing Practices Poster Pack

Download the pack of posters focused on general good computing practices and use them in your customers’ workspace as part of your end-user training.

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| 3 min read

How to Properly Move a New Client from a Previous MSP

When acquiring a new client, there are always ups and downs. There’s usually that initial phase of excitement and exhilaration, where your confidence as a salesperson is at a high. Then, what follows is the realization of having to deliver on your promises, a stressful moment for any business owner.

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