With unemployment as low as it is in the technology space, MSPs are having a difficult time not only finding top talent but retaining it. While this isn’t good news for MSPs, they can overcome this HR challenge by simply putting their employees first.
Read ArticleBCDR stands for “business continuity and disaster recovery.” This term aggregates the strategy and the collection of approaches that a business needs to implement in order to keep at least mission-critical functions up and running during and after any unplanned event or a disaster.
Read ArticleWhat’s new this week in the news for MSPs? App2Container tool by Amazon makes its debut; many US websites hit in WastedLocker ransomware attacks; Maze ransomware allegedly strikes Xerox; and, new Thiefquest data wiper using ransomware in its attacks. Let’s see what it’s all about.
Read ArticleIf you’re onboarding clients, it means you’re adding new business and generating more revenue, but the more clients you onboard, the more likely it is you’re going to make a mistake. That’s why developing an onboarding process to ensure everything is in order is essential for growing MSPs.
Read ArticleIf everything’s going according to plan, you’re landing more clients, generating additional MRR and scaling your organization, but as your business transforms into a powerhouse, your MSP organizational structure undergoes significant changes, and if you’re not careful with the framework, you can fin
Read ArticleSo you've got a prospect meeting. This is every MSP’s dream; it’s your time to shine. You’ve got a prospective client interested in switching providers. While this is a great opportunity for you, there are
Read ArticleWhat’s new this week in the news for MSPs? Nutanix introduces new services to help pandemic-affected companies; AWS launches Amazon Honeycode; Maze ransomware allegedly strikes LG Electronics; newcomer WastedLocker ransomware leveraging fake program updates; and CLOP Ransomware hits Indiabulls group
Read ArticleA Quarterly Business Review (QBR), also known as a business review or executive business review, is a face-to-face meeting between MSPs and clients that takes place once per quarter. Its purpose is to review their partnership and discuss how the MSP can better support the client’s business goals.
Read ArticleBefore we talk about Azure PowerShell vs Azure CLI, first of all, we need a bit of background. Both are available in the Azure cloud or you can use them remotely from your workstation. On your workstation, you will have
Read ArticleMany MSPs rely on selling hardware as a way to generate additional revenue. While this source of revenue can help MSPs to boost their top lines, it can also create unwanted friction between them and their clients if they’re not initially straightforward about marking up hardware products.
Read ArticleNetworking isn’t always effective, but when it is, MSPs benefit in the long run. They typically end up generating more business, finding new opportunities and educating themselves on emerging industry trends, which benefits not only them but their customers.
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