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| 3 min read

5 Steps for Excellent Customer Support

It’s one thing to land a new customer, it’s a whole other task to keep them around for the long term. That’s where it becomes more important than ever for a managed services provider (MSP) to deliver excellent customer support alongside its technology and services to keep those customers around for

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| 2 min read

Getting Started with MSP360 and Deep Instinct

In this guide, we will overview the integration with Deep Instinct and explain how to install and use it.

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| 2 min read

Most Advanced Data Protection Strategy With MSP360 and Deep Instinct

MSP360 has always been a security-first company. We understand that the technology landscape has evolved into a highly connected, automated environment, which exponentially increases businesses’ risk of exposure.

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| 6 min read

Should You Build Your Own Business Website or Should You Hire Someone?

As customers begin to do their research on managed service providers (MSPs) they want to work with, the search often starts at the MSP’s website. For that reason, an MSP must put its best foot forward when offering an

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| 2 min read

Introducing MSP360 Managed Backup 6.0

Starting with version 6.0, MSP360 Managed Backup goes to a new level by adding an encryption password recovery service, and immutability (object lock) with Backblaze B2.

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| 6 min read

News You Might’ve Missed. August 2022

What's new this month in the news for MSPs? AWS introducing new data storage features, says Amazon; IoT Core service retired by Google Cloud; Google making VMTD malware detection service available to all; Yanluowang gang breaches Cisco; Blackbyte

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| 2 min read

Backblaze B2 Ransomware Protection, Available In MSP360 Managed Backup

MSP360 Managed Backup currently offers immutability for Amazon S3 and Wasabi Hot Cloud storage, which restricts any malicious, unwanted or unauthorized changes to your data, and provides a significant leap forward in keeping your data safe from even the most

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| 4 min read

Cybersecurity Insurance: How It Works and What Plans are Available

Smart IT teams and managed service providers know that they should back up data in order to restore systems to a secure state quickly following a successful cyberattack. But sometimes, backups alone aren’t enough to prevent major damage. There

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| 1 min read

MSP360 Expands Its Channel Program With Advantage Partner Program

The channel has always been an integral part of MSP360’s success over the past 10 years with over 9 thousand partners currently being supported within our Advantage Partner Program. Our partners have helped us rapidly scale up our operations

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| 3 min read

Five Things MSPs Should Never Share with Their Clients

Introduction Sharing is caring. Well, this is tricky for service providers. Naturally, as an MSP, your first inclination may be to share everything. You want to keep your clients happy, right?

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| 3 min read

Do You Have a Project Sign-Off Template?

When you’re running a managed services provider (MSP) business, the name of the game is rolling out successful projects and services for customers. With that in mind, a critical element of the project workflow for an MSP to consider is project sign-offs.

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