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MSP Business

| 6 min read

Email Firewalls for MSPs Comparison

A cybercriminal could be just one email away from gaining complete access to your data. A single successful phishing email can bypass most of your cybersecurity protocols and take over your networks, stealing all of your clients’ most valuable data.

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| 1 min read

MSP Voice Episode 2 – Jeff Putnam from PC Wizard

In this week’s episode, our guest is Jeff Putnam from The PC Wizard. Jeff Putnam along with 4 other people is the owner of The PC Wizard, a small MSP company that provides all the services using only a word of mouth as a marketing tool.

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| 4 min read

Service Level Agreement for Managed IT Service Providers

In a dynamic and highly competitive IT services industry where companies can choose from hundreds or even thousands of managed service providers (MSPs) to cater to their end-user systems and IT infrastructure requirements, it is crucial for MSPs to have well-documented principles and policies to gui

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| 2 min read

3 Issues with Open-Source Software That MSPs Can Solve

Open-source software (OSS) is software with open code that anyone can improve, inspect, modify and distribute, and there are more options than ever, with more input from contributors and higher quality.

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| 1 min read

Announcing MSP Voice – A New Podcast from MSP360

Today we’re excited to launch a new resource for our Managed Service Provider community. MSP Voice is a new podcast from MSPs for MSPs. Each week we plan on releasing a new episode where we interview different MSPs about

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| 3 min read

IoT for Managed Service Providers: Challenge or Opportunity?

Adopting IoT technology into a portfolio can present an excellent growth opportunity for service providers, but it can also come with drawbacks. Carefully weigh your options before making a decision.

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| 4 min read

MSP Lead Generation Tactics

If you're in the managed IT services business, it's because you're an IT expert. However, being a successful MSP also requires mastering lead generation and B2B marketing. And because MSP sales training opportunities are

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| 1 min read

MSP360 Managed Backup: Interview With a Customer

Just recently one of our MSP clients – Kenny Grayson, the CEO of Grayson Data Services – was interviewed by Paul Thurrott from thurrott.com. Check out the recording to know about the real-life experience with our MSP360 managed Backup Service created to solve MSPs’ pain points.

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| 1 min read

Doug Hazelman at Lawrence Systems Videocast

Doug Hazelman, VP of Technical Marketing in MSP360, is discussing MSP360 backup options, new items and solutions deployed recently, ransomware protection and new cloud storage tools developed in MSP360 Managed Backup that might help MSPs in the latest Lawrence Systems Videocast.

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| 2 min read

Carbonite to Acquire Mozy. But Why?

Last week we learned that Carbonite is acquiring yet another disaster recovery company, Mozy. While other acquisitions that Carbonite has made, like Evault and Doubletake, helped them round out their technology portfolio, what does Mozy give them? Carbonite and Mozy

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| 3 min read

3 Easy Steps for MSPs to Sell Managed Backup

Every business owner nowadays knows that data loss equals to major financial losses. But for some mysterious reason, selling backup still is not an obvious and easy task. Further we will discuss what techniques should be undertaken to simplify the selling process, and which ones should be avoided.

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