This week I talk to Florian Militaru who owns PRO in the Chicago area. Florian came to the US from Romania and started his business in 2003. PRO focuses on residential, break-fix and even some managed services. To run his
Read ArticleOctober is national cybersecurity month so this week’s guest is Bart Barcewicz from B Suite Cyber Security. Bart and Doug Hazelman discuss security practices in general as well as some things you need to do to make sure you
Read ArticleThis week’s guest is Alvaro Prieto from Auxis. Alvaro and his business partner Raul started Auxis about 20 years ago. Alvaro brought technical skills and Raul was on the business and finance side. Today Auxis employs more than 400 people in the United States and Latin America.
Read ArticleThis week’s guest is Jay Wong from Xyber Solutions in Perth Australia. Jay started is “PC shop” with a dream and a credit card and now runs a successful business with projects and customers in multiple countries. Jay shares his passion for technology and how he has grown his business.
Read ArticleThe interview this week is with Brad Proctor from University PC Care in Greenville, NC. Brad talks about his career and also what they had to do to prepare for Hurricane Florence as it headed towards North Carolina. Brad is
Read ArticleThis week’s guest is Steve Taylor from MSPWebinars.While Steve still runs an MSP business, he’s been focusing a lot of his time running MSPWebinars, a great resource for MSPs. Steve doesn’t take “vendor” money for sponsorships, he has a subscription model for MSPs.
Read ArticleBen Peterson from Resolve IT decided 8 years ago to move back to his hometown and start his own MSP Business. During this episode, we cover topics such as building trust with break-fix customers to move them to monthly recurring revenue (MRR),
Read ArticleIn this episode, we interview Jack Mortell who is EVP of Sales and Partners at Stratx IT solutions in New York. Statx has about 60 employees and focuses about 90% on the healthcare market. With Jack’s background in sales,
Read ArticleIn this episode, Doug interviews Ryan Day from ITR America. ITR is not an MSP company but a seller/supplier of parts for heavy equipment. Ryan had to transition ITR from a disparate IT operation to one that operates like
Read ArticleThis week we are running a shorter episode of MSP Voice – only Best of Reddit and the most interesting from the web.
Read ArticleIf you’re a managed service provider (MSP), your clients might ask your company to conduct penetration testing. Should you be ready to do so? And why is providing penetration testing in the best interests of an MSP? Let’s take a look.
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