Blog Articles

John is located in Southwest Ohio and started GO Concepts in 1997 and has gone through a few transitions in that time. Starting with a public/private partnership with Time Warner they helped build out and provide internet services for businesses and homes. Continue reading

This week, David Gugick and Doug Hazelman are representing MSP360 at ASCII event.

On February 20-21, IT service providers and dozens of vendors gathered at ASCII Success Summit in Orange Country to discuss the main MSP industry news and trends, investigate new recurring revenue opportunities, explore new partnerships and meet vendors. Continue reading

Based just outside of the Dallas/Ft. Worth area, Techvera was actually started by Reese’s dad as a break/fix consumer repair shop. Getting involved in the business in his teens, Reese went off to college and came back to take over the business and transition to MSP instead of break/fix. They now offer a standard stack to their customers. Reese offers some great tips and insights into their transition from break/fix to MSP. Continue reading

Scott runs an MSP and break-fix company in Columbia, SC. He started out as residential break/fix and that lead to gaining some commercial clients and MSP. While he’s loyal to those who have been loyal to him he’s not accepting any new residential customers. Continue reading

Rick has been an entrepreneur all his life, starting a DJ business when he was just 16. He found motivation in the US military and then worked for a technology company for a few years before founding Cinch I.T. in 2004. Cinch started off as break/fix but transitioned to MSP soon after. Cinch has been growing ever since and has won numerous awards. Rick is now taking that success and looking to grow by offering franchise opportunities across the country. Continue reading

My interview with Bob Coppedge of Simplex-IT went a little longer than normal, mostly because we were having a great conversation and Bob is a great guy to interview. While Bob is focusing on the business and not “in the business” he has built a successful MSP that has been around for about 11 years. Continue reading

Jeff is the president of Blueline and based in Charlotte, NC. They consider themselves a technology solutions provider which includes managed services but also a broader set of services. One of their differentiators from other MSPs is that about half of their organization is focused on Apple support, including hiring former Apple Geniuses. Continue reading

Matthew Opyd got started in break/fix on his own when he was 16 years old and then went to work for an MSP when he was 19. Now several years later, he’s the service manager overseeing over 30 techs and the project team. Continue reading

IQ Interactive provides solutions for digital signage and point-of-sale. Rather than managing a customer’s IT infrastructure, they manage digital signs (equipment) and they also have a content management system that they’ve developed. Omer started off in IT pretty young and worked for a few companies before starting IQ Interactive. They also partner with other “traditional” MSPs who provide the IT stack while IQ Interactive handles the digital signage. Continue reading

BestRX is an MSP/Software company who supports independent pharmacies across the US. Typically when we think of a pharmacy we think of the big ones like CVS and Walmart but there’s actually a number of independent pharmacies all over the US. Continue reading

Tim has been an MSP Pioneer since the 90’s. After leaving a value-added reseller in 1991 Tim started his own company because he saw the future in network services. In 1996 Tim and his partner realized that they need to provide their services for a fixed fee...hence pioneering the managed services model. Continue reading