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MSP Business

| 8 min read

What Is an MSP (Managed Service Provider)?

As companies increasingly rely on IT to drive innovation and growth, they’re faced with complex challenges: managing infrastructure, protecting against cyber threats, and adapting to ever-changing technologies. For many organizations, the solution is to partner with a Managed Service Provider (MSP).

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| 3 min read

Beyond Tech: Why Deep Industry Knowledge Makes MSPs Indispensable Partners

While technical expertise is integral to the Managed Service Provider (MSP) business, a deep understanding of customers’ industries truly sets top MSPs apart.

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| 5 min read

Ransomware Prevention Checklist: 10 Actionable Ways to Mitigate Ransomware Risk

You can’t guarantee that a ransomware attack will never impact your business. The good news is that you can take steps to minimize your organization’s risk of becoming the victim of a successful ransomware attack.

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| 3 min read

Fueling Referrals: How MSPs Can Turn Happy Clients into Business Growth

Customer referrals are a powerful way for managed service providers (MSPs) to bring in new business. In fact, a potential customer is four times more likely to make a purchase when referred by a friend or colleague.

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| 2 min read

Understanding the NIS2 Directive and How MSP360 Helps Organizations Comply

The Network and Information Systems (NIS) 2 Directive is a European Union framework that poses stricter cybersecurity and incident response requirements on entities that are considered to be essential or important to the EU’s economy and society. Here’s

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| 2 min read

It’s Not Too Late: How MSPs Can Still Prepare for a Strong 2025

It’s that time of the year again: the holidays are upon us, and the new year is only a few weeks away. While business operations may be winding down, December is the perfect time for managed service providers (MSPs) to reflect on their wins and losses in 2024 and proactively start planning for the f

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| 2 min read

Getting Fired: The Right Way to Pass Clients to a New MSP

Getting fired by a client happens, and when it does, it can be emotionally draining, especially when money is tight. Although you may feel tempted to resent or retaliate against the new managed service provider (MSP), staying professional and cooperative is a far better choice.

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| 3 min read

How Managed Service Providers Can Operate Remotely and Still Thrive

Many managed services providers (MSPs) are considering going remote with their operations. There are plenty of benefits to going this route, including not having to worry about the overhead costs that come with maintaining a physical office space and having

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| 3 min read

Top Security Priorities MSPs Should Focus on for the New Year

Are you gearing up for 2026? The new year is just around the corner and now is the perfect time to start prioritizing security. By taking action today, you’ll ensure that your business and customers stay safe and secure well into the future.

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| 3 min read

Seize the Budget Season: Why MSPs Should Accelerate Marketing Now

Your customers are already planning for the new year. Once again, IT spending will likely be reduced overall, putting you as a managed service provider (MSP) on the defensive and forcing you to prove your worth to your customers. Getting ahead of this can make all the difference for you and your tea

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| 3 min read

Strategies for MSPs to Handle Late Payments and Protect Cash Flow

While occasional late payments may not impact your business significantly, frequent occurrences can change the situation considerably.

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