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| 3 min read

High-Quality Referrals: Where MSPs Can Get Them

When it comes to building a successful MSP business, you don’t have to go at it alone. Referral partners are a great way for an MSP to spread the word about their business through word-of-mouth marketing or over social media.

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| 4 min read

MSP Services Are in High Demand in Legal and Engineering Industries

In spite of the lockdown, traditional less-tech-forward professional industries, notably the legal and engineering professions, have experienced the biggest learning curve as they rushed to implement remote work solutions for their employees.

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| 2 min read

CloudBerry Backup 7.4 BETA

Here at MSP360, we are constantly working on improving and adding new features to our Backup software. We are developing the software for you - our clients - and we would like to hear from you what you think about

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| 6 min read

News You Might’ve Missed. July 2021

What’s new this month in the news for MSPs? Cloud PCs coming from Microsoft for any device with Windows 365; Amazon announces cloud-based SAN with EBS io2 block express volumes; MSP supply-chain of 1000+ companies hit by REvil ransomware; and more.

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| 3 min read

Why BaaS Needs to Be as Flexible as Possible

Over the past year and a half, many people’s working lives have been turned upside down due to the pandemic and the sudden transition to remote work. As part of that, organizations have had to rethink how they use

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| 4 min read

How to Run a 24/7 MSP

After-hours service is a fact of life for most MSPs. While it’s not the most pleasant aspect of the job, there are ways to make after-hours servicing a more profitable and organized proposition. With more businesses demanding support 24/

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| 3 min read

Does Your Vendor Care About You?

It’s important that you do your homework first before getting into any relationship. Partnering with the wrong vendor could prove disastrous, not only for you but also for your clients, so the message here is simple — choose wisely.

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| 4 min read

Key Technical Backup Challenges and How to Solve Them

Contrary to what some IT professionals believe, backups are not ”set it and forget it”. You need to plan their execution carefully, and build and set up a solution. You should then expect to have to fix issues from time to time, until your setup is flawless.

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| 2 min read

Meet the New MSP360 RMM

We are excited to announce early access to our very own Remote Monitoring and Management (RMM)!

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| 4 min read

How to Educate Customers About Remote Access

Some of your clients will continue to work from their homes even after the pandemic eventually ends. Many businesses nowadays understand that they don’t need office space, because operational efficiency is not reduced by the fact that most of the workforce is not in the office.

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| 6 min read

News You Might’ve Missed. June 2021

What’s new this month in the news for MSPs? New phishing protection and client-side encryption from Google Workspace; new “Epsilon Red” ransomware targets unpatched Microsoft Exchange servers; ransomware attack forces Fujifilm to shut servers down; and more.

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