MSP360 Management Console with Automatic Agent Update
With the new version of MSP360 Management Console we focused on removing friction from daily MSP operations while giving you more control where it matters most.
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Blog articles
MSP360 News and Best Articles
MSP360 Backup for Microsoft 365 / Google Workspace 4.9
In release 4.9, MSP360 Backup for Microsoft 365 / Google Workspace introduces shared mailbox licensing that aligns directly with Microsoft’s model. The update removes unnecessary backup licensing for shared mailboxes that Microsoft itself allows to operate without a license, improving MSP360 pricing transparency.
From Reactive to Predictive: How AI Is Transforming MSP Ticket Management
For years, managed service providers (MSPs) have relied on reactive ticket systems - waiting for issues to appear, assigning them manually, and working through an endless queue. But as the complexity of IT environments grows and client expectations rise, that model no longer scales.
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MSP University
Educational Content for MSPs and IT ProsMSP360 Backup for Microsoft 365 / Google Workspace 4.9
In release 4.9, MSP360 Backup for Microsoft 365 / Google Workspace introduces shared mailbox licensing that aligns directly with Microsoft’s model. The update removes unnecessary backup licensing for shared mailboxes that Microsoft itself allows to operate without a license, improving MSP360 pricing transparency.
Free RMM Tools: MSP360 RMM Community Edition for New MSPs
MSP360 has introduced the RMM Community Edition for businesses looking to acquire affordable tools for remote monitoring and management (RMM). Recognizing this hurdle, MSP360 has introduced the RMM Community Edition, a fully-featured RMM solution offered at no cost specifically for MSPs. Continue reading
Getting Started with MSP360 Backup Free and IDrive e2
In this blog post, we’ll provide a step-by-step guide on how to connect MSP360 Backup free and iDrive e2 storage account. MSP360 Backup freeware isn't just a basic tool; it's a comprehensive solution offering robust features, including recently introduced image-based backup, object lock, and an impressive increase to 5 TB of free storage. Yes, you read that right – 5 terabytes of free storage to protect your most important files! Continue reading
On-demand content
Best and Free Downloadable Assets
MSP360 2025 State of Managed Backup
We surveyed over 150 MSPs throughout the globe to understand how the managed backup landscape is changing. The findings show what clients expect from a modern service, what challenges MSPs face when scaling their backup offering, and which practices lead to stronger outcomes.
MSP Workflow: Core Tasks Streamlined by Backup and RMM Solutions
MSPs play a crucial role in ensuring the smooth functioning of IT systems for their clients. Here at MSP360, we understand the importance of routine maintenance and monitoring in maintaining optimal performance and security. That’s why we’ve outlined the key tasks MSPs should perform and the importance of each workflow to help MSPs deliver top-notch IT support.
Remote Monitoring & Management Essentials
This guide breaks down the fundamentals of remote monitoring and management, explains key RMM capabilities, and explores practical implementation strategies.
Success stories
MSPs Solving Business Challenges
A Brazilian MSP Increased its Brand Awareness and Security with MSP360
As a company founded in 2008 to provide managed services for Linux and Windows servers, PLSS Soluções has plenty of experience in performing backups. But what it lacked until switching to MSP360 was a backup solution that not just kept clients' data safe, but also helped PLSS Soluções pursue its business goals of higher profit margins and stronger brand awareness. Continue reading
How a Small MSP Caters to Unique Client Needs with MSP360
For many MSPs, the ability to be flexible, and to cater to each client’s unique requirements, is essential for business success. Every customer is different, and each one may require different services and tools. Continue reading
Irish MSP Turns to MSP360 for Reliable Microsoft 365 Backups
If you’re an MSP who provides managed backup services, your worst nightmare probably goes like this: A client experiences a disruption and needs data restored. But when you go to perform the restoration, you discover that you can’t, because the data wasn’t backed up properly – even though your backup tools told you it was. Continue reading
Webinars
Webinars with Industry Experts
From Backup to Resilience: How MSPs Are Preparing for 2026
This webinar will explore the findings of MSP360’s ‘2025 State of Managed Backup Survey’ that captures what your peers are experiencing right now. You’ll learn where other MSPs are struggling with backup and recovery, what’s working, and how organizations like yours are adapting their service strategy to stay ahead. Continue reading
Getting Started with MSP360 Backup for M365/Google
Join us for a step-by-step walkthrough of how to set up and manage MSP360 Backup for Microsoft 365 and Google Workspace.
What’s New at MSP360
Join us for the latest MSP360 webinar, where we'll discuss recent updates in MSP360 products.