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MSP University

Security
4 lessons |

Guide to Staying Safe from Phishing

It’s critical for MSPs to have a well-planned anti-phishing strategy in place for minimizing the risk of successful phishing attacks against the users that they support. This guide describes the most common types of phishing attacks that occur today,

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Business
6 lessons |

Guide to MSP Finance and Profitability

The typical MSP doesn’t have an MBA or a background in business management. Yet running a successful MSP operation nonetheless requires careful management of the financial aspects of the business.

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Business
5 lessons |

HR for MSPs: Essentials of Critical Human Resources Topics

Most MSPs have little formal training in human resources. Nonetheless, running an efficient MSP HR operation is critical for all but the smallest of MSP businesses. Unless you’re a one-person MSP working for yourself, then you have employees, which

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BDR Storage
4 lessons |

Amazon S3 as a Backup Storage Destination

Amazon Simple Storage Service, or S3 for short, is commonplace to store backup data thanks to its safety and reliability. Users of the platform, however, might not always agree that it is, given S3’s complex pricing terms and a large set of features.

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BDR Storage
3 lessons |

Azure as a Backup Storage Destination

Microsoft Azure Blob Storage is one of the most popular solutions for storing backup data in the cloud. In this article, we provide an overview of using Azure Blob storage for backup. We explain Blob’s storage tier options, pricing,

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Business
5 lessons |

How to Create MSP Documentation: Baseline Principles

Many administrators know their IT-infrastructure front-to-back. Some will even tell you stories about how they have dreams about the network layout. That’s great, but it can create problems when an admin moves on to a new job and leaves

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Business
7 lessons |

Guide to Network Design

If one part of the corporate network isn’t fully functional, a bottleneck will be created and the entire network will be negatively affected. This article provides an overview of how to design an efficient and effective network. This network design guide offers tips on network hardware selection, se

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Business
3 lessons |

How MSPs Can Win Bigger Clients: 3 Essential Steps

So you have finally reached the point where you don’t worry about finding and onboarding new customers since both your expertise and your reputation are indisputable. However, landing another shop or a small office brings you low MRR and no satisfaction. There’s no challenge – you have already maste

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Business
4 lessons |

Guide to Becoming a Cloud-First MSP

Cloud computing has redefined all parts of the IT industry, including managed services. Today, MSPs must embrace the cloud in order to deliver the best value to customers and optimize their business’s operating costs.

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BDR
4 lessons |

Guide to Backup Management for MSPs

At first glance, managed backup services may seem simple. You just copy data to a backup location, then recover it from there if disaster strikes, right? Well, no. A reliable, cost-efficient backup and recovery strategy requires much more than this.

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Products
1 lesson |

How to Create a Custom Build for MSP360 Managed Backup

With the MSP360 Managed Backup service, you need to install backup software to the target endpoint in order to be able to back it up. Once installed, it will be connected to your Managed Backup Web console and you will

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