Recently we have performed a survey across MSP360 customers offering managed IT services to their clients to understand the current MSP market situation and essential needs better. More than 180 MSPs attended the survey and expressed their thoughts on the most vital aspects of the managed services market. And we are glad to present the result of this survey below as the infographics. We hope you will find it helpful.
The most challenging aspects of MSP business still are finding new clients and determining the most efficient tools to offer to their clients. Besides these problems managed service providers also face challenges of developing the appropriate pricing strategy and promoting their services. In a highly competitive environment, these aspects of business should be given the most attention.