Patch management might seem like an unnecessary process, until the very first patch deployment goes wrong. When your production environment is affected, the downtime is critical for the whole company. And it becomes even more critical if your MSP clients are affected and your SLA obligations and your reputation are at stake. Continue reading
Although cyberattacks are rapidly growing in volume and sophistication, the fact of the matter is that organizations are still struggling to fight back. Cybersecurity training can help to keep your employees or clients protected. Continue reading
Only a couple of years ago, we couldn’t imagine remote work being that common. Both businesses and individuals now enjoy the opportunities it offers. If you need something from a remote computer, it’s not necessary to get it in person; you can access the machine via one of the dedicated services, regardless of how far away it is. Continue reading
It’s no secret that the nature of work has changed, and many employees will never return full-time to the office. Hybrid work offers a variety of benefits to businesses and employees alike. But it also creates new technical challenges that IT departments and MSPs need to manage. Download this guide for tips on how to meet the IT needs of hybrid workers in a secure and efficient way. Continue reading
There are several types of vendor-related risks that you should be aware of. And although the risk of being compromised due to a successful hack of your vendor or partner is certainly possible, it is among the least probable on that list. In this article, we will overview the main types of risks that you should keep in mind. We will also help you to create a methodology and a workflow to embed vendor risk management techniques to help you pick the best one for the job. Continue reading
In this whitepaper, we cover how we keep your data safe – with all of our products. We also provide recommendations on how you can additionally protect your information when using MSP360 solutions. Continue reading
Nowadays, ransomware attacks aim for essential data assets, such as production databases and backups. If your backups are encrypted by the malefactors, you have only two choices left: to pay the ransom or to forget about your data. Thankfully, there are a range of tactics to protect your backups from ransomware attacks. Continue reading
Let’s face it. Even the smallest MSP business is made up of numerous elements that are intricately connected. On one hand, there are internal processes like employee management and network management. Then on the other, you have to worry about external processes like client management and system maintenance. Continue reading
Not all RMM tools are made the same. Nor do they all keep up with the changing demands of an IT industry that is constantly evolving. Even if an RMM tool previously served you well, it may be time to consider migrating to an alternative solution. In this whitepaper, you’ll find four reasons why you may want to consider changing your RMM tool. Continue reading
It goes without saying that, as an IT managed services provider, you certainly need to prioritize software tools that power critical IT management functionalities - such as remote monitoring and management (RMM), professional services automation (PSA), and ticket management, plus backup and disaster recovery. Continue reading
It is sometimes thought that only large companies are affected by cyberattacks, because their data might be worth more. In fact, intruders often prefer smaller businesses, since it is easier to compromise their security. When you’re working remotely with a company of any size, it is necessary to keep everything protected to avoid data leakage. Learn how you can enhance the safety of your work. Continue reading
In most cases nowadays, it's simply impractical to store your business backups locally. Moreover, cloud storage solutions have become so cheap, reliable, and feature-rich, that they easily outperform any small local storage solution. However, ”the cloud” is just a term that covers hundreds of different possibilities. So, how do you pick one of those hundreds?
