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Natalia S

| 1 min read

Monitoring and Alerting Best Practices for MSPs and IT Professionals

No matter what type of IT services you provide, or which tools you use to deliver them, monitoring and alerting are a core part of your workflow. By optimizing the way you approach alerting and managing, you can improve the value of the managed services you offer to customers, while also streamlinin

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| 1 min read

Educational Poster: Top 7 Signs That Your PC Is Infected with Malware

Building security awareness can be as complicated as it is rewarding. End-users are the most targeted resource within a company, but they are also the first line of defense. Therefore, we have prepared this poster that MSPs can use to

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| 3 min read

3 Ways to Simplify Patch Management for MSPs

When a customer turns care of their environment over to a trusted partner like a managed services provider (MSP), they’re looking for them to take care of some of the most critical elements of their environment, such as patching.

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| 4 min read

Patch Management Documentation Program That Will Enhance Your SLA

Patch management might seem like an unnecessary process, until the very first patch deployment goes wrong. When your production environment is affected, the downtime is critical for the whole company. And it becomes even more critical if your MSP clients are affected and your SLA obligations and you

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| 1 min read

Cybersecurity Training Course for SMBs

Although cyberattacks are rapidly growing in volume and sophistication, the fact of the matter is that organizations are still struggling to fight back. Cybersecurity training can help to keep your employees or clients protected.

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| 4 min read

How to Easily Set Up Remote Desktop Connection on Windows

Only a couple of years ago, we couldn’t imagine remote work being that common. Both businesses and individuals now enjoy the opportunities it offers. If you need something from a remote computer, it’s not necessary to get it

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| 1 min read

Tips for Making a Hybrid Work Model Actually Work

It’s no secret that the nature of work has changed, and many employees will never return full-time to the office. Hybrid work offers a variety of benefits to businesses and employees alike. But it also creates new technical challenges

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| 4 min read

Guide to Vendor Risk Assessment

There are several types of vendor-related risks that you should be aware of. And although the risk of being compromised due to a successful hack of your vendor or partner is certainly possible, it is among the least probable on

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| 1 min read

MSP360: A Security-First Approach to Backup and IT Management

In this whitepaper, we cover how we keep your data safe – with all of our products. We also provide recommendations on how you can additionally protect your information when using MSP360 solutions.

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| 5 min read

How to Protect Backups from Ransomware: Full Guide

Nowadays, ransomware attacks aim for essential data assets, such as production databases and backups. If your backups are encrypted by the malefactors, you have only two choices left: to pay the ransom or to forget about your data. Thankfully, there are a range of tactics to protect your backups fro

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| 5 min read

Frequently Asked Questions About MSP Documentation

Let’s face it. Even the smallest MSP business is made up of numerous elements that are intricately connected. On one hand, there are internal processes like employee management and network management. Then on the other, you have to worry about external processes like client management and system mai

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